View Full Version : losing email signature and printer defaults when logging in remote


Mark Kennedy
07-12-2006, 02:09 PM
when any user logs in remotely, they lose their email signature setting and
their default printer.
if they are changed in the remote desktop connection, they are reset when
the user logs in locally and vice versa.
the terminal services profile doesn't seem to make any difference.
we are running windows XP Pro clients and a 2003 terminal server. exchange
2003 email server.
Any help much appreciated

Vera Noest [MVP]
07-12-2006, 11:04 PM
Do the users have a separate user profile and TS-specific user
profile, pointing to 2 different locations?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TWFyayBLZW5uZWR5?= <Mark
Kennedy@discussions.microsoft.com> wrote on 12 jul 2006 in
microsoft.public.win2000.termserv.clients:

> when any user logs in remotely, they lose their email signature
> setting and their default printer.
> if they are changed in the remote desktop connection, they are
> reset when the user logs in locally and vice versa.
> the terminal services profile doesn't seem to make any
> difference. we are running windows XP Pro clients and a 2003
> terminal server. exchange 2003 email server.
> Any help much appreciated

Mark Kennedy
07-13-2006, 09:28 AM
No, I have experimented with the TS profiles to no avail, most of the users
have no specific profile path for TS. They all have a roaming profiles path.
and at the moment two have the same path for each. all the users have the
same problem.

Mark.

"Vera Noest [MVP]" wrote:

> Do the users have a separate user profile and TS-specific user
> profile, pointing to 2 different locations?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?TWFyayBLZW5uZWR5?= <Mark
> Kennedy@discussions.microsoft.com> wrote on 12 jul 2006 in
> microsoft.public.win2000.termserv.clients:
>
> > when any user logs in remotely, they lose their email signature
> > setting and their default printer.
> > if they are changed in the remote desktop connection, they are
> > reset when the user logs in locally and vice versa.
> > the terminal services profile doesn't seem to make any
> > difference. we are running windows XP Pro clients and a 2003
> > terminal server. exchange 2003 email server.
> > Any help much appreciated
>

Vera Noest [MVP]
07-13-2006, 01:20 PM
That's your problem, then.
Configure a user profile and a TS-specific user profile for all
users, and make sure that it points to 2 different locations,
something like:

\\server\profiles\%username%
\\server\TSprofiles\%username%

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TWFyayBLZW5uZWR5?=
<MarkKennedy@discussions.microsoft.com> wrote on 13 jul 2006 in
microsoft.public.win2000.termserv.clients:

> No, I have experimented with the TS profiles to no avail, most
> of the users have no specific profile path for TS. They all
> have a roaming profiles path. and at the moment two have the
> same path for each. all the users have the same problem.
>
> Mark.
>
> "Vera Noest [MVP]" wrote:
>
>> Do the users have a separate user profile and TS-specific user
>> profile, pointing to 2 different locations?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?TWFyayBLZW5uZWR5?= <Mark
>> Kennedy@discussions.microsoft.com> wrote on 12 jul 2006 in
>> microsoft.public.win2000.termserv.clients:
>>
>> > when any user logs in remotely, they lose their email
>> > signature setting and their default printer.
>> > if they are changed in the remote desktop connection, they
>> > are reset when the user logs in locally and vice versa.
>> > the terminal services profile doesn't seem to make any
>> > difference. we are running windows XP Pro clients and a 2003
>> > terminal server. exchange 2003 email server.
>> > Any help much appreciated