No matter what I try, I cannot get any document to print (whether Word, Excel
or Outlook) without the program failing, reporting back in to Microsoft and
restarting.

I have a Windows Vista RC1 box and the printer is a Dell 3000cn.

What am I doing wrong? Can I uninstall the technical refresh?

No, you can't uninstall the TR (read the release notes?) so you have to uninstall all of Office 2007 to get rid of it.

Having said that, since this has only been out a few hours, wait to see if it happens to others (I am in the tech beta and will know). In the meantime, if using older printer drivers, try updating them.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doting Daddy asked:

| No matter what I try, I cannot get any document to print (whether
| Word, Excel or Outlook) without the program failing, reporting back
| in to Microsoft and restarting.
|
| I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
|
| What am I doing wrong? Can I uninstall the technical refresh?

Release notes? I guess you expect me to ask for directions when I'm lost
driving, too. :o) I'm a man, darn it!!!!!!

I read the Release Notes after the fact. I'm going back to my documents now
to save them in 97-2003 format.

I'll try uninstalling and reinstalling. Thanks for the snappy reply.

"Milly Staples [MVP - Outlook]" wrote:

> No, you can't uninstall the TR (read the release notes?) so you have to uninstall all of Office 2007 to get rid of it.
>
> Having said that, since this has only been out a few hours, wait to see if it happens to others (I am in the tech beta and will know). In the meantime, if using older printer drivers, try updating them.
>
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, Doting Daddy asked:
>
> | No matter what I try, I cannot get any document to print (whether
> | Word, Excel or Outlook) without the program failing, reporting back
> | in to Microsoft and restarting.
> |
> | I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> |
> | What am I doing wrong? Can I uninstall the technical refresh?
>

HAHAHAHA! I wonder if anyone has done a survey yet of who uses the GPS in the vehicle more, men or women? And who asks for it as an added feature?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doting Daddy asked:

| Release notes? I guess you expect me to ask for directions when I'm
| lost driving, too. :o) I'm a man, darn it!!!!!!
|
| I read the Release Notes after the fact. I'm going back to my
| documents now to save them in 97-2003 format.
|
| I'll try uninstalling and reinstalling. Thanks for the snappy reply.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| No, you can't uninstall the TR (read the release notes?) so you have
|| to uninstall all of Office 2007 to get rid of it.
||
|| Having said that, since this has only been out a few hours, wait to
|| see if it happens to others (I am in the tech beta and will know).
|| In the meantime, if using older printer drivers, try updating them.
||
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Doting Daddy asked:
||
||| No matter what I try, I cannot get any document to print (whether
||| Word, Excel or Outlook) without the program failing, reporting back
||| in to Microsoft and restarting.
|||
||| I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
|||
||| What am I doing wrong? Can I uninstall the technical refresh?

Humm, you've not seen the commercial with the Dodge towing the boat in
the desert?

Milly Staples [MVP - Outlook] wrote:

> HAHAHAHA! I wonder if anyone has done a survey yet of who uses the GPS in the vehicle more, men or women? And who asks for it as an added feature?
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, Doting Daddy asked:
>
> | Release notes? I guess you expect me to ask for directions when I'm
> | lost driving, too. :o) I'm a man, darn it!!!!!!
> |
> | I read the Release Notes after the fact. I'm going back to my
> | documents now to save them in 97-2003 format.
> |
> | I'll try uninstalling and reinstalling. Thanks for the snappy reply.
> |
> | "Milly Staples [MVP - Outlook]" wrote:
> |
> || No, you can't uninstall the TR (read the release notes?) so you have
> || to uninstall all of Office 2007 to get rid of it.
> ||
> || Having said that, since this has only been out a few hours, wait to
> || see if it happens to others (I am in the tech beta and will know).
> || In the meantime, if using older printer drivers, try updating them.
> ||
> ||
> || --�
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact. All
> || unsolicited mail sent to my personal account will be deleted without
> || reading.
> ||
> || After furious head scratching, Doting Daddy asked:
> ||
> ||| No matter what I try, I cannot get any document to print (whether
> ||| Word, Excel or Outlook) without the program failing, reporting back
> ||| in to Microsoft and restarting.
> |||
> ||| I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> |||
> ||| What am I doing wrong? Can I uninstall the technical refresh?

Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?

"Doting Daddy" wrote:

> No matter what I try, I cannot get any document to print (whether Word, Excel
> or Outlook) without the program failing, reporting back in to Microsoft and
> restarting.
>
> I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
>
> What am I doing wrong? Can I uninstall the technical refresh?

Have you verified that the printer is switched on and you can print to
it from another application (e.g. notepad)?
If you make a different printer your default printer and then open Word,
it shouldn't crash anymore. Can you then switch to the printer inside
Word and print to it?

Patrick Schmid
--------------
http://pschmid.net

"Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:

> Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
>
> "Doting Daddy" wrote:
>
> > No matter what I try, I cannot get any document to print (whether Word, Excel
> > or Outlook) without the program failing, reporting back in to Microsoft and
> > restarting.
> >
> > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> >
> > What am I doing wrong? Can I uninstall the technical refresh?

1. The Dell 5100cn Network printer works fine with other applications
2. As long as it is not the default printer, Word runs fine
3. When I switch to this printer inside Word, Word stops working

"Patrick Schmid" wrote:

> Have you verified that the printer is switched on and you can print to
> it from another application (e.g. notepad)?
> If you make a different printer your default printer and then open Word,
> it shouldn't crash anymore. Can you then switch to the printer inside
> Word and print to it?
>
> Patrick Schmid
> --------------
> http://pschmid.net
>
> "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
>
> > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> >
> > "Doting Daddy" wrote:
> >
> > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > restarting.
> > >
> > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > >
> > > What am I doing wrong? Can I uninstall the technical refresh?
>
>

Microsoft has been able to reproduce the issue and is investigating it.
If MS finds any workaround, I'll post it here.

Patrick Schmid
--------------
http://pschmid.net

"Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
news:D33F248C-2AA0-43BF-BBF8-F28A37D7184E@microsoft.com:

> 1. The Dell 5100cn Network printer works fine with other applications
> 2. As long as it is not the default printer, Word runs fine
> 3. When I switch to this printer inside Word, Word stops working
>
> "Patrick Schmid" wrote:
>
> > Have you verified that the printer is switched on and you can print to
> > it from another application (e.g. notepad)?
> > If you make a different printer your default printer and then open Word,
> > it shouldn't crash anymore. Can you then switch to the printer inside
> > Word and print to it?
> >
> > Patrick Schmid
> > --------------
> > http://pschmid.net
> >
> > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
> >
> > > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> > >
> > > "Doting Daddy" wrote:
> > >
> > > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > > restarting.
> > > >
> > > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > > >
> > > > What am I doing wrong? Can I uninstall the technical refresh?
> >
> >

I run Vista RC2 and Office B2TR with a Dell 3110cn on IP. Have this
exact problem.

/m


Patrick Schmid skrev:

> Microsoft has been able to reproduce the issue and is investigating it.
> If MS finds any workaround, I'll post it here.
>
> Patrick Schmid
> --------------
> http://pschmid.net
>
> "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> news:D33F248C-2AA0-43BF-BBF8-F28A37D7184E@microsoft.com:
>
> > 1. The Dell 5100cn Network printer works fine with other applications
> > 2. As long as it is not the default printer, Word runs fine
> > 3. When I switch to this printer inside Word, Word stops working
> >
> > "Patrick Schmid" wrote:
> >
> > > Have you verified that the printer is switched on and you can print to
> > > it from another application (e.g. notepad)?
> > > If you make a different printer your default printer and then open Word,
> > > it shouldn't crash anymore. Can you then switch to the printer inside
> > > Word and print to it?
> > >
> > > Patrick Schmid
> > > --------------
> > > http://pschmid.net
> > >
> > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
> > >
> > > > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> > > >
> > > > "Doting Daddy" wrote:
> > > >
> > > > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > > > restarting.
> > > > >
> > > > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > > > >
> > > > > What am I doing wrong? Can I uninstall the technical refresh?
> > >
> > >

Use a different printer is all I can tell you right now. I don't know of
any workaround.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Marcus Landstrom" <marcus.landstrom@gmail.com> wrote in message
news:1160654320.330762.64340@i3g2000cwc.googlegroups.com:

> I run Vista RC2 and Office B2TR with a Dell 3110cn on IP. Have this
> exact problem.
>
> /m
>
>
> Patrick Schmid skrev:
>
> > Microsoft has been able to reproduce the issue and is investigating it.
> > If MS finds any workaround, I'll post it here.
> >
> > Patrick Schmid
> > --------------
> > http://pschmid.net
> >
> > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > news:D33F248C-2AA0-43BF-BBF8-F28A37D7184E@microsoft.com:
> >
> > > 1. The Dell 5100cn Network printer works fine with other applications
> > > 2. As long as it is not the default printer, Word runs fine
> > > 3. When I switch to this printer inside Word, Word stops working
> > >
> > > "Patrick Schmid" wrote:
> > >
> > > > Have you verified that the printer is switched on and you can print to
> > > > it from another application (e.g. notepad)?
> > > > If you make a different printer your default printer and then open Word,
> > > > it shouldn't crash anymore. Can you then switch to the printer inside
> > > > Word and print to it?
> > > >
> > > > Patrick Schmid
> > > > --------------
> > > > http://pschmid.net
> > > >
> > > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > > news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
> > > >
> > > > > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> > > > >
> > > > > "Doting Daddy" wrote:
> > > > >
> > > > > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > > > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > > > > restarting.
> > > > > >
> > > > > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > > > > >
> > > > > > What am I doing wrong? Can I uninstall the technical refresh?
> > > >
> > > >

I did not have this problem before installing the technical release. Seems to
me MS is to blame, but we are left waiting...

I have installed a "pdf-printer" (Cutepdf) and use this to printing from
Office. As I said, all other applications work fine!

"Patrick Schmid [MVP]" wrote:

> Use a different printer is all I can tell you right now. I don't know of
> any workaround.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Marcus Landstrom" <marcus.landstrom@gmail.com> wrote in message
> news:1160654320.330762.64340@i3g2000cwc.googlegroups.com:
>
> > I run Vista RC2 and Office B2TR with a Dell 3110cn on IP. Have this
> > exact problem.
> >
> > /m
> >
> >
> > Patrick Schmid skrev:
> >
> > > Microsoft has been able to reproduce the issue and is investigating it.
> > > If MS finds any workaround, I'll post it here.
> > >
> > > Patrick Schmid
> > > --------------
> > > http://pschmid.net
> > >
> > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > news:D33F248C-2AA0-43BF-BBF8-F28A37D7184E@microsoft.com:
> > >
> > > > 1. The Dell 5100cn Network printer works fine with other applications
> > > > 2. As long as it is not the default printer, Word runs fine
> > > > 3. When I switch to this printer inside Word, Word stops working
> > > >
> > > > "Patrick Schmid" wrote:
> > > >
> > > > > Have you verified that the printer is switched on and you can print to
> > > > > it from another application (e.g. notepad)?
> > > > > If you make a different printer your default printer and then open Word,
> > > > > it shouldn't crash anymore. Can you then switch to the printer inside
> > > > > Word and print to it?
> > > > >
> > > > > Patrick Schmid
> > > > > --------------
> > > > > http://pschmid.net
> > > > >
> > > > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > > > news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
> > > > >
> > > > > > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> > > > > >
> > > > > > "Doting Daddy" wrote:
> > > > > >
> > > > > > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > > > > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > > > > > restarting.
> > > > > > >
> > > > > > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > > > > > >
> > > > > > > What am I doing wrong? Can I uninstall the technical refresh?
> > > > >
> > > > >
>
>

All I can say is that it's not too uncommon for printers to have issues
with Word. Word might not look like it, but it actually demands a lot
from a printer. So it's one of the programs where a not perfectly
written printer driver can get in trouble.
In this particular case, MS did look into it and determined that it's
not Office and not Vista, but the printer driver. There is still no
update on whether Dell will provide a fixed driver for RTM.
You could just save the files directly into PDF from Word. To do that,
install the MS pdf add-in (link on my B2TR page, or in office button
menu, save as, pdf) and then use office button menu, save as, pdf.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
news:7EB047CF-7747-4D3C-ADA5-8685E56CFFE0@microsoft.com:

> I did not have this problem before installing the technical release. Seems to
> me MS is to blame, but we are left waiting...
>
> I have installed a "pdf-printer" (Cutepdf) and use this to printing from
> Office. As I said, all other applications work fine!
>
> "Patrick Schmid [MVP]" wrote:
>
> > Use a different printer is all I can tell you right now. I don't know of
> > any workaround.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Marcus Landstrom" <marcus.landstrom@gmail.com> wrote in message
> > news:1160654320.330762.64340@i3g2000cwc.googlegroups.com:
> >
> > > I run Vista RC2 and Office B2TR with a Dell 3110cn on IP. Have this
> > > exact problem.
> > >
> > > /m
> > >
> > >
> > > Patrick Schmid skrev:
> > >
> > > > Microsoft has been able to reproduce the issue and is investigating it.
> > > > If MS finds any workaround, I'll post it here.
> > > >
> > > > Patrick Schmid
> > > > --------------
> > > > http://pschmid.net
> > > >
> > > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > > news:D33F248C-2AA0-43BF-BBF8-F28A37D7184E@microsoft.com:
> > > >
> > > > > 1. The Dell 5100cn Network printer works fine with other applications
> > > > > 2. As long as it is not the default printer, Word runs fine
> > > > > 3. When I switch to this printer inside Word, Word stops working
> > > > >
> > > > > "Patrick Schmid" wrote:
> > > > >
> > > > > > Have you verified that the printer is switched on and you can print to
> > > > > > it from another application (e.g. notepad)?
> > > > > > If you make a different printer your default printer and then open Word,
> > > > > > it shouldn't crash anymore. Can you then switch to the printer inside
> > > > > > Word and print to it?
> > > > > >
> > > > > > Patrick Schmid
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > >
> > > > > > "Hanko Panko" <HankoPanko@discussions.microsoft.com> wrote in message
> > > > > > news:88F2F625-B30A-40A3-B57C-DDBF5EC88C61@microsoft.com:
> > > > > >
> > > > > > > Same here, I have a Dell 5100cn. That's a colorlaser to. Probably same driver?
> > > > > > >
> > > > > > > "Doting Daddy" wrote:
> > > > > > >
> > > > > > > > No matter what I try, I cannot get any document to print (whether Word, Excel
> > > > > > > > or Outlook) without the program failing, reporting back in to Microsoft and
> > > > > > > > restarting.
> > > > > > > >
> > > > > > > > I have a Windows Vista RC1 box and the printer is a Dell 3000cn.
> > > > > > > >
> > > > > > > > What am I doing wrong? Can I uninstall the technical refresh?
> > > > > >
> > > > > >
> >
> >