View Full Version : Major problem after BackupExec issue


Harrison Midkiff
09-26-2006, 04:10 PM
Hello:

I have a major issue which popped up while I was working on BackupExec ver
10 with its Central Admin Server. Basically all my remote DC's were running
BackupExec and reported to a central BackupExec admin server. As part of my
maintenance I replaced my BackupExec server with a new one and ran
BackupExecs utility to have the servers report to the new Backup server.
Shortly after I did that users in my remote offices reported they could not
print. When I checked the servers they had 2 or 3 dozen event id 1000
Category None messages. They usually started with one like the following.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 9/26/2006
Time: 8:12:35 AM
User: NT AUTHORITY\SYSTEM
Computer: REMOTE_DOMAIN_CONTROLLER
Description:
Windows cannot connect to MYDOMAIN.LOCAL with (0x2747).

When on the server all name resolution seemed broken. I could ping to IP
addresses but if I tried to hit a UNC path like \\MY-SERVER the request
would time out and fail. I then found I if I stopped the BackupExec
services everything went back to normal. After the services are re-started
everything is fine for a while and then the problem happens again. I have
tried troubleshooting this with the BackupExec people but they have idea
what is causing this problem. My guess is running the BackupExec utility to
re-direct the server to a new management server screwed up something in my
AD but I am not sure.

Have anyone seen a similar problem or have any suggestions.

Thanks.
Harrison Midkiff

Jeff Rapp
09-27-2006, 02:45 AM
Hey Harrison,

EventID.net lists the 0X2747 error as the following:

Error code: 0x2747 (10055 decimal) = An operation on a socket could not be
performed because the system lacked sufficient Buffer space or because a
queue was full.

They link to MS Doc number 196271

Here is the link to that document

http://support.microsoft.com/default.aspx?scid=kb;en-us;196271

HTH,

Jeff Rapp, MCSE
"Harrison Midkiff" <HMidkiff@aviinc.com> wrote in message
news:%23c6mn3X4GHA.4820@TK2MSFTNGP06.phx.gbl...
> Hello:
>
> I have a major issue which popped up while I was working on BackupExec ver
> 10 with its Central Admin Server. Basically all my remote DC's were
> running BackupExec and reported to a central BackupExec admin server. As
> part of my maintenance I replaced my BackupExec server with a new one and
> ran BackupExecs utility to have the servers report to the new Backup
> server. Shortly after I did that users in my remote offices reported they
> could not print. When I checked the servers they had 2 or 3 dozen event
> id 1000 Category None messages. They usually started with one like the
> following.
>
> Event Type: Error
> Event Source: Userenv
> Event Category: None
> Event ID: 1000
> Date: 9/26/2006
> Time: 8:12:35 AM
> User: NT AUTHORITY\SYSTEM
> Computer: REMOTE_DOMAIN_CONTROLLER
> Description:
> Windows cannot connect to MYDOMAIN.LOCAL with (0x2747).
>
> When on the server all name resolution seemed broken. I could ping to IP
> addresses but if I tried to hit a UNC path like \\MY-SERVER the request
> would time out and fail. I then found I if I stopped the BackupExec
> services everything went back to normal. After the services are
> re-started everything is fine for a while and then the problem happens
> again. I have tried troubleshooting this with the BackupExec people but
> they have idea what is causing this problem. My guess is running the
> BackupExec utility to re-direct the server to a new management server
> screwed up something in my AD but I am not sure.
>
> Have anyone seen a similar problem or have any suggestions.
>
> Thanks.
> Harrison Midkiff
>

Hank Arnold
09-28-2006, 08:24 AM
I couldn't get your link to work. This one connects to the KB article

http://support.microsoft.com/kb/196271/en-us

Regards,
Hank Arnold

Jeff Rapp wrote:
> Hey Harrison,
>
> EventID.net lists the 0X2747 error as the following:
>
> Error code: 0x2747 (10055 decimal) = An operation on a socket could not be
> performed because the system lacked sufficient Buffer space or because a
> queue was full.
>
> They link to MS Doc number 196271
>
> Here is the link to that document
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;196271
>
> HTH,
>
> Jeff Rapp, MCSE
> "Harrison Midkiff" <HMidkiff@aviinc.com> wrote in message
> news:%23c6mn3X4GHA.4820@TK2MSFTNGP06.phx.gbl...
>> Hello:
>>
>> I have a major issue which popped up while I was working on BackupExec ver
>> 10 with its Central Admin Server. Basically all my remote DC's were
>> running BackupExec and reported to a central BackupExec admin server. As
>> part of my maintenance I replaced my BackupExec server with a new one and
>> ran BackupExecs utility to have the servers report to the new Backup
>> server. Shortly after I did that users in my remote offices reported they
>> could not print. When I checked the servers they had 2 or 3 dozen event
>> id 1000 Category None messages. They usually started with one like the
>> following.
>>
>> Event Type: Error
>> Event Source: Userenv
>> Event Category: None
>> Event ID: 1000
>> Date: 9/26/2006
>> Time: 8:12:35 AM
>> User: NT AUTHORITY\SYSTEM
>> Computer: REMOTE_DOMAIN_CONTROLLER
>> Description:
>> Windows cannot connect to MYDOMAIN.LOCAL with (0x2747).
>>
>> When on the server all name resolution seemed broken. I could ping to IP
>> addresses but if I tried to hit a UNC path like \\MY-SERVER the request
>> would time out and fail. I then found I if I stopped the BackupExec
>> services everything went back to normal. After the services are
>> re-started everything is fine for a while and then the problem happens
>> again. I have tried troubleshooting this with the BackupExec people but
>> they have idea what is causing this problem. My guess is running the
>> BackupExec utility to re-direct the server to a new management server
>> screwed up something in my AD but I am not sure.
>>
>> Have anyone seen a similar problem or have any suggestions.
>>
>> Thanks.
>> Harrison Midkiff
>>
>
>