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View Full Version : "running virus scan" message when Word 2003 opens
krazykat 10-04-2006, 04:24 AM Word 2003 program
When I start word I see the message at the bottom of the screen "running
virus scan" and there is a delay in opening to a blank document.
WHAT I HAVE DONE:
Changed the macro security to "LOW".
Added the /m switch to the start command.
This reduced the delay in opening but the "running virus scan" is still
there with a delay.
If I hold down the shift key and start Word the "running virus scan" is not
present and Word opens in a flash.
I do not have NORTON AV installed
WHAT I WANT TO DO:
Find a way to start Word without the "running virus scan" message and delay
AND not having to hold down the shift key.
I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
destroy) firewall (Zone alarm pro) so my system is protected. I do not need
WORD to run a new sweep each time it loads.
What is the trick to replace the "hold down the shift key" with a word start
line switch?
THANKS!!
Bob Buckland ?:-\) 10-04-2006, 06:22 AM The running virus scan message generally comes from an outside antivirus program using hooks provided by MS to scan documents that
might otherwise not be available for scanning, such as those protected by passwords.
If you do not have the Officeav.dll file on your computer it's possible that another of the programs you're using have also hooked
into Office.
What happens if you change the macro setting to high and not have trusted items selected in Word as far as speed? That shuts down
most add-ins on startup and loading addins including 'smartTags' can slow things up.
=========
<<"krazykat" <krazykat@discussions.microsoft.com> wrote in message news:0E4F4AB8-C5C2-4E24-A219-7021B394E47C@microsoft.com...
Word 2003 program
When I start word I see the message at the bottom of the screen "running
virus scan" and there is a delay in opening to a blank document.
WHAT I HAVE DONE:
Changed the macro security to "LOW".
Added the /m switch to the start command.
This reduced the delay in opening but the "running virus scan" is still
there with a delay.
If I hold down the shift key and start Word the "running virus scan" is not
present and Word opens in a flash.
I do not have NORTON AV installed
WHAT I WANT TO DO:
Find a way to start Word without the "running virus scan" message and delay
AND not having to hold down the shift key.
I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
destroy) firewall (Zone alarm pro) so my system is protected. I do not need
WORD to run a new sweep each time it loads.
What is the trick to replace the "hold down the shift key" with a word start
line switch?
THANKS!! >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
garfield-n-odie [MVP] 10-04-2006, 07:24 AM Do you have Endnote installed on your computer?
krazykat wrote:
> Word 2003 program
>
> When I start word I see the message at the bottom of the screen "running
> virus scan" and there is a delay in opening to a blank document.
>
> WHAT I HAVE DONE:
>
> Changed the macro security to "LOW".
>
> Added the /m switch to the start command.
>
> This reduced the delay in opening but the "running virus scan" is still
> there with a delay.
>
>
> If I hold down the shift key and start Word the "running virus scan" is not
> present and Word opens in a flash.
>
> I do not have NORTON AV installed
>
> WHAT I WANT TO DO:
>
> Find a way to start Word without the "running virus scan" message and delay
> AND not having to hold down the shift key.
>
> I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
> destroy) firewall (Zone alarm pro) so my system is protected. I do not need
> WORD to run a new sweep each time it loads.
>
> What is the trick to replace the "hold down the shift key" with a word start
> line switch?
>
> THANKS!!
>
krazykat 10-08-2006, 05:58 AM Reply to "garfield-n-odie" and Bob Buckland:
First thanks for the read and reply. Sorry about my delay in answering. (I
thought I had checked to receive an e-mail when there was a reply to my post.
Must not have checked the right box. I did not receive an e-mail about your
posts)>
Anyway, no I do not have "endnotes" installed.
I also checked and "officeav.dll" is not present.
Answer to Bob's question about changing the macro settings. Changed the
macro setting to "high" and cleared all the boxes in the trusted tab.
Very s l o o w load. still get the "running virus scan' message and
get a popup "Security Warning" about running macros.
Also, holding down the shift key at load does not remoeve the "running virus
scan" message" no matter what the macro setting. That must have been a fluke,
because I can not repeat the fast load.
I also did some web searches and saw one post about having xxxx.wll files
(that's w el el not w one one). I did have a single xxxx.wll file in the word
start up folder. I remaned it but there was not affect on the load time and
the "runnning virus scan" was still present.
This is really mading ---- This should be a very simple thing to find and
fix!!!!!!
Any other thoughts??
Thanks, krazykat
"garfield-n-odie [MVP]" wrote:
> Do you have Endnote installed on your computer?
>
> krazykat wrote:
>
> > Word 2003 program
> >
> > When I start word I see the message at the bottom of the screen "running
> > virus scan" and there is a delay in opening to a blank document.
> >
> > WHAT I HAVE DONE:
> >
> > Changed the macro security to "LOW".
> >
> > Added the /m switch to the start command.
> >
> > This reduced the delay in opening but the "running virus scan" is still
> > there with a delay.
> >
> >
> > If I hold down the shift key and start Word the "running virus scan" is not
> > present and Word opens in a flash.
> >
> > I do not have NORTON AV installed
> >
> > WHAT I WANT TO DO:
> >
> > Find a way to start Word without the "running virus scan" message and delay
> > AND not having to hold down the shift key.
> >
> > I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
> > destroy) firewall (Zone alarm pro) so my system is protected. I do not need
> > WORD to run a new sweep each time it loads.
> >
> > What is the trick to replace the "hold down the shift key" with a word start
> > line switch?
> >
> > THANKS!!
> >
>
>
garfield-n-odie [MVP] 10-08-2006, 06:28 AM Which antivirus program do you use? What was the .wll file you
found in the Word startup folder?
krazykat wrote:
> Reply to "garfield-n-odie" and Bob Buckland:
>
> First thanks for the read and reply. Sorry about my delay in answering. (I
> thought I had checked to receive an e-mail when there was a reply to my post.
> Must not have checked the right box. I did not receive an e-mail about your
> posts)>
>
> Anyway, no I do not have "endnotes" installed.
>
> I also checked and "officeav.dll" is not present.
>
> Answer to Bob's question about changing the macro settings. Changed the
> macro setting to "high" and cleared all the boxes in the trusted tab.
>
> Very s l o o w load. still get the "running virus scan' message and
> get a popup "Security Warning" about running macros.
>
> Also, holding down the shift key at load does not remoeve the "running virus
> scan" message" no matter what the macro setting. That must have been a fluke,
> because I can not repeat the fast load.
>
> I also did some web searches and saw one post about having xxxx.wll files
> (that's w el el not w one one). I did have a single xxxx.wll file in the word
> start up folder. I remaned it but there was not affect on the load time and
> the "runnning virus scan" was still present.
>
> This is really mading ---- This should be a very simple thing to find and
> fix!!!!!!
>
> Any other thoughts??
>
> Thanks, krazykat
>
> "garfield-n-odie [MVP]" wrote:
>
>
>>Do you have Endnote installed on your computer?
>>
>>krazykat wrote:
>>
>>
>>>Word 2003 program
>>>
>>>When I start word I see the message at the bottom of the screen "running
>>>virus scan" and there is a delay in opening to a blank document.
>>>
>>>WHAT I HAVE DONE:
>>>
>>>Changed the macro security to "LOW".
>>>
>>>Added the /m switch to the start command.
>>>
>>>This reduced the delay in opening but the "running virus scan" is still
>>>there with a delay.
>>>
>>>
>>>If I hold down the shift key and start Word the "running virus scan" is not
>>>present and Word opens in a flash.
>>>
>>>I do not have NORTON AV installed
>>>
>>>WHAT I WANT TO DO:
>>>
>>>Find a way to start Word without the "running virus scan" message and delay
>>>AND not having to hold down the shift key.
>>>
>>>I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
>>>destroy) firewall (Zone alarm pro) so my system is protected. I do not need
>>>WORD to run a new sweep each time it loads.
>>>
>>>What is the trick to replace the "hold down the shift key" with a word start
>>>line switch?
>>>
>>>THANKS!!
>>>
>>
>>
krazykat 10-12-2006, 04:11 AM I have a "stand alone" Norton antivirus, not part of system works. Ialso
have Zone Alarm as a firewall which I believe has a antivirus feature, but I
do not rely or monitor on it. I also have Spy Sweeper to run scans.
The .wll file was found in three different locations, two associated with
WORD.
C:\ ..........\Application Data\Microsoft\Word\STARTUP
D:\Program Files\Office\STARTUP
Both have been removed
Thanks, Krazykat
"garfield-n-odie [MVP]" wrote:
> Which antivirus program do you use? What was the .wll file you
> found in the Word startup folder?
>
> krazykat wrote:
> > Reply to "garfield-n-odie" and Bob Buckland:
> >
> > First thanks for the read and reply. Sorry about my delay in answering. (I
> > thought I had checked to receive an e-mail when there was a reply to my post.
> > Must not have checked the right box. I did not receive an e-mail about your
> > posts)>
> >
> > Anyway, no I do not have "endnotes" installed.
> >
> > I also checked and "officeav.dll" is not present.
> >
> > Answer to Bob's question about changing the macro settings. Changed the
> > macro setting to "high" and cleared all the boxes in the trusted tab.
> >
> > Very s l o o w load. still get the "running virus scan' message and
> > get a popup "Security Warning" about running macros.
> >
> > Also, holding down the shift key at load does not remoeve the "running virus
> > scan" message" no matter what the macro setting. That must have been a fluke,
> > because I can not repeat the fast load.
> >
> > I also did some web searches and saw one post about having xxxx.wll files
> > (that's w el el not w one one). I did have a single xxxx.wll file in the word
> > start up folder. I remaned it but there was not affect on the load time and
> > the "runnning virus scan" was still present.
> >
> > This is really mading ---- This should be a very simple thing to find and
> > fix!!!!!!
> >
> > Any other thoughts??
> >
> > Thanks, krazykat
> >
> > "garfield-n-odie [MVP]" wrote:
> >
> >
> >>Do you have Endnote installed on your computer?
> >>
> >>krazykat wrote:
> >>
> >>
> >>>Word 2003 program
> >>>
> >>>When I start word I see the message at the bottom of the screen "running
> >>>virus scan" and there is a delay in opening to a blank document.
> >>>
> >>>WHAT I HAVE DONE:
> >>>
> >>>Changed the macro security to "LOW".
> >>>
> >>>Added the /m switch to the start command.
> >>>
> >>>This reduced the delay in opening but the "running virus scan" is still
> >>>there with a delay.
> >>>
> >>>
> >>>If I hold down the shift key and start Word the "running virus scan" is not
> >>>present and Word opens in a flash.
> >>>
> >>>I do not have NORTON AV installed
> >>>
> >>>WHAT I WANT TO DO:
> >>>
> >>>Find a way to start Word without the "running virus scan" message and delay
> >>>AND not having to hold down the shift key.
> >>>
> >>>I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
> >>>destroy) firewall (Zone alarm pro) so my system is protected. I do not need
> >>>WORD to run a new sweep each time it loads.
> >>>
> >>>What is the trick to replace the "hold down the shift key" with a word start
> >>>line switch?
> >>>
> >>>THANKS!!
> >>>
> >>
> >>
>
>
krazykat 10-15-2006, 05:10 AM Reply to garfield-n-odie AND Bob Buckland:
I have been doing some web research. It appears that the problem I am
seeing may be caused by a anvt-virus program running a scan when WORD opens.
I do not have any of the AV programs mentioned.
Do you know of a way to tell which program is running to produce the
"running virus scan" when WORD opens?
Thanks, krazykat
"krazykat" wrote:
> I have a "stand alone" Norton antivirus, not part of system works. Ialso
> have Zone Alarm as a firewall which I believe has a antivirus feature, but I
> do not rely or monitor on it. I also have Spy Sweeper to run scans.
>
> The .wll file was found in three different locations, two associated with
> WORD.
> C:\ ..........\Application Data\Microsoft\Word\STARTUP
> D:\Program Files\Office\STARTUP
>
> Both have been removed
>
> Thanks, Krazykat
>
>
> "garfield-n-odie [MVP]" wrote:
>
> > Which antivirus program do you use? What was the .wll file you
> > found in the Word startup folder?
> >
> > krazykat wrote:
> > > Reply to "garfield-n-odie" and Bob Buckland:
> > >
> > > First thanks for the read and reply. Sorry about my delay in answering. (I
> > > thought I had checked to receive an e-mail when there was a reply to my post.
> > > Must not have checked the right box. I did not receive an e-mail about your
> > > posts)>
> > >
> > > Anyway, no I do not have "endnotes" installed.
> > >
> > > I also checked and "officeav.dll" is not present.
> > >
> > > Answer to Bob's question about changing the macro settings. Changed the
> > > macro setting to "high" and cleared all the boxes in the trusted tab.
> > >
> > > Very s l o o w load. still get the "running virus scan' message and
> > > get a popup "Security Warning" about running macros.
> > >
> > > Also, holding down the shift key at load does not remoeve the "running virus
> > > scan" message" no matter what the macro setting. That must have been a fluke,
> > > because I can not repeat the fast load.
> > >
> > > I also did some web searches and saw one post about having xxxx.wll files
> > > (that's w el el not w one one). I did have a single xxxx.wll file in the word
> > > start up folder. I remaned it but there was not affect on the load time and
> > > the "runnning virus scan" was still present.
> > >
> > > This is really mading ---- This should be a very simple thing to find and
> > > fix!!!!!!
> > >
> > > Any other thoughts??
> > >
> > > Thanks, krazykat
> > >
> > > "garfield-n-odie [MVP]" wrote:
> > >
> > >
> > >>Do you have Endnote installed on your computer?
> > >>
> > >>krazykat wrote:
> > >>
> > >>
> > >>>Word 2003 program
> > >>>
> > >>>When I start word I see the message at the bottom of the screen "running
> > >>>virus scan" and there is a delay in opening to a blank document.
> > >>>
> > >>>WHAT I HAVE DONE:
> > >>>
> > >>>Changed the macro security to "LOW".
> > >>>
> > >>>Added the /m switch to the start command.
> > >>>
> > >>>This reduced the delay in opening but the "running virus scan" is still
> > >>>there with a delay.
> > >>>
> > >>>
> > >>>If I hold down the shift key and start Word the "running virus scan" is not
> > >>>present and Word opens in a flash.
> > >>>
> > >>>I do not have NORTON AV installed
> > >>>
> > >>>WHAT I WANT TO DO:
> > >>>
> > >>>Find a way to start Word without the "running virus scan" message and delay
> > >>>AND not having to hold down the shift key.
> > >>>
> > >>>I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
> > >>>destroy) firewall (Zone alarm pro) so my system is protected. I do not need
> > >>>WORD to run a new sweep each time it loads.
> > >>>
> > >>>What is the trick to replace the "hold down the shift key" with a word start
> > >>>line switch?
> > >>>
> > >>>THANKS!!
> > >>>
> > >>
> > >>
> >
> >
krazykat 10-15-2006, 05:15 AM Reply to garfield-n-odie AND Bob Buckland:
I have been doing some web research and it appears the "running virus scan"
is caused by an AV program running a scan. I do not have any of the AV
programs mentioned, but I do have AV programs; eg Zone Alarm and Spy sweeper.
Do you know of a way to tell which AV program is producing the "running
virus scan" when WORD opens?
Thanks, krazykat
"krazykat" wrote:
> I have a "stand alone" Norton antivirus, not part of system works. Ialso
> have Zone Alarm as a firewall which I believe has a antivirus feature, but I
> do not rely or monitor on it. I also have Spy Sweeper to run scans.
>
> The .wll file was found in three different locations, two associated with
> WORD.
> C:\ ..........\Application Data\Microsoft\Word\STARTUP
> D:\Program Files\Office\STARTUP
>
> Both have been removed
>
> Thanks, Krazykat
>
>
> "garfield-n-odie [MVP]" wrote:
>
> > Which antivirus program do you use? What was the .wll file you
> > found in the Word startup folder?
> >
> > krazykat wrote:
> > > Reply to "garfield-n-odie" and Bob Buckland:
> > >
> > > First thanks for the read and reply. Sorry about my delay in answering. (I
> > > thought I had checked to receive an e-mail when there was a reply to my post.
> > > Must not have checked the right box. I did not receive an e-mail about your
> > > posts)>
> > >
> > > Anyway, no I do not have "endnotes" installed.
> > >
> > > I also checked and "officeav.dll" is not present.
> > >
> > > Answer to Bob's question about changing the macro settings. Changed the
> > > macro setting to "high" and cleared all the boxes in the trusted tab.
> > >
> > > Very s l o o w load. still get the "running virus scan' message and
> > > get a popup "Security Warning" about running macros.
> > >
> > > Also, holding down the shift key at load does not remoeve the "running virus
> > > scan" message" no matter what the macro setting. That must have been a fluke,
> > > because I can not repeat the fast load.
> > >
> > > I also did some web searches and saw one post about having xxxx.wll files
> > > (that's w el el not w one one). I did have a single xxxx.wll file in the word
> > > start up folder. I remaned it but there was not affect on the load time and
> > > the "runnning virus scan" was still present.
> > >
> > > This is really mading ---- This should be a very simple thing to find and
> > > fix!!!!!!
> > >
> > > Any other thoughts??
> > >
> > > Thanks, krazykat
> > >
> > > "garfield-n-odie [MVP]" wrote:
> > >
> > >
> > >>Do you have Endnote installed on your computer?
> > >>
> > >>krazykat wrote:
> > >>
> > >>
> > >>>Word 2003 program
> > >>>
> > >>>When I start word I see the message at the bottom of the screen "running
> > >>>virus scan" and there is a delay in opening to a blank document.
> > >>>
> > >>>WHAT I HAVE DONE:
> > >>>
> > >>>Changed the macro security to "LOW".
> > >>>
> > >>>Added the /m switch to the start command.
> > >>>
> > >>>This reduced the delay in opening but the "running virus scan" is still
> > >>>there with a delay.
> > >>>
> > >>>
> > >>>If I hold down the shift key and start Word the "running virus scan" is not
> > >>>present and Word opens in a flash.
> > >>>
> > >>>I do not have NORTON AV installed
> > >>>
> > >>>WHAT I WANT TO DO:
> > >>>
> > >>>Find a way to start Word without the "running virus scan" message and delay
> > >>>AND not having to hold down the shift key.
> > >>>
> > >>>I have virus scanning (webroot spysweep, AD ADWARE, Spybot search and
> > >>>destroy) firewall (Zone alarm pro) so my system is protected. I do not need
> > >>>WORD to run a new sweep each time it loads.
> > >>>
> > >>>What is the trick to replace the "hold down the shift key" with a word start
> > >>>line switch?
> > >>>
> > >>>THANKS!!
> > >>>
> > >>
> > >>
> >
> >
JoAnn Paules [MVP] 10-16-2006, 02:10 AM Spy Sweeper is not an anti-virus program. Did you purchase ZoneAlarm's
antivirus program?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"krazykat" <krazykat@discussions.microsoft.com> wrote in message
news:EBD3DA32-98F9-4711-8237-F69F24CAB610@microsoft.com...
> Reply to garfield-n-odie AND Bob Buckland:
>
> I have been doing some web research and it appears the "running virus
> scan"
> is caused by an AV program running a scan. I do not have any of the AV
> programs mentioned, but I do have AV programs; eg Zone Alarm and Spy
> sweeper.
>
> Do you know of a way to tell which AV program is producing the "running
> virus scan" when WORD opens?
>
> Thanks, krazykat
>
>
> "krazykat" wrote:
>
>> I have a "stand alone" Norton antivirus, not part of system works. Ialso
>> have Zone Alarm as a firewall which I believe has a antivirus feature,
>> but I
>> do not rely or monitor on it. I also have Spy Sweeper to run scans.
>>
>> The .wll file was found in three different locations, two associated with
>> WORD.
>> C:\ ..........\Application Data\Microsoft\Word\STARTUP
>> D:\Program Files\Office\STARTUP
>>
>> Both have been removed
>>
>> Thanks, Krazykat
>>
>>
>> "garfield-n-odie [MVP]" wrote:
>>
>> > Which antivirus program do you use? What was the .wll file you
>> > found in the Word startup folder?
>> >
>> > krazykat wrote:
>> > > Reply to "garfield-n-odie" and Bob Buckland:
>> > >
>> > > First thanks for the read and reply. Sorry about my delay in
>> > > answering. (I
>> > > thought I had checked to receive an e-mail when there was a reply to
>> > > my post.
>> > > Must not have checked the right box. I did not receive an e-mail
>> > > about your
>> > > posts)>
>> > >
>> > > Anyway, no I do not have "endnotes" installed.
>> > >
>> > > I also checked and "officeav.dll" is not present.
>> > >
>> > > Answer to Bob's question about changing the macro settings. Changed
>> > > the
>> > > macro setting to "high" and cleared all the boxes in the trusted tab.
>> > >
>> > > Very s l o o w load. still get the "running virus scan'
>> > > message and
>> > > get a popup "Security Warning" about running macros.
>> > >
>> > > Also, holding down the shift key at load does not remoeve the
>> > > "running virus
>> > > scan" message" no matter what the macro setting. That must have been
>> > > a fluke,
>> > > because I can not repeat the fast load.
>> > >
>> > > I also did some web searches and saw one post about having xxxx.wll
>> > > files
>> > > (that's w el el not w one one). I did have a single xxxx.wll file in
>> > > the word
>> > > start up folder. I remaned it but there was not affect on the load
>> > > time and
>> > > the "runnning virus scan" was still present.
>> > >
>> > > This is really mading ---- This should be a very simple thing to find
>> > > and
>> > > fix!!!!!!
>> > >
>> > > Any other thoughts??
>> > >
>> > > Thanks, krazykat
>> > >
>> > > "garfield-n-odie [MVP]" wrote:
>> > >
>> > >
>> > >>Do you have Endnote installed on your computer?
>> > >>
>> > >>krazykat wrote:
>> > >>
>> > >>
>> > >>>Word 2003 program
>> > >>>
>> > >>>When I start word I see the message at the bottom of the screen
>> > >>>"running
>> > >>>virus scan" and there is a delay in opening to a blank document.
>> > >>>
>> > >>>WHAT I HAVE DONE:
>> > >>>
>> > >>>Changed the macro security to "LOW".
>> > >>>
>> > >>>Added the /m switch to the start command.
>> > >>>
>> > >>>This reduced the delay in opening but the "running virus scan" is
>> > >>>still
>> > >>>there with a delay.
>> > >>>
>> > >>>
>> > >>>If I hold down the shift key and start Word the "running virus scan"
>> > >>>is not
>> > >>>present and Word opens in a flash.
>> > >>>
>> > >>>I do not have NORTON AV installed
>> > >>>
>> > >>>WHAT I WANT TO DO:
>> > >>>
>> > >>>Find a way to start Word without the "running virus scan" message
>> > >>>and delay
>> > >>>AND not having to hold down the shift key.
>> > >>>
>> > >>>I have virus scanning (webroot spysweep, AD ADWARE, Spybot search
>> > >>>and
>> > >>>destroy) firewall (Zone alarm pro) so my system is protected. I do
>> > >>>not need
>> > >>>WORD to run a new sweep each time it loads.
>> > >>>
>> > >>>What is the trick to replace the "hold down the shift key" with a
>> > >>>word start
>> > >>>line switch?
>> > >>>
>> > >>>THANKS!!
>> > >>>
>> > >>
>> > >>
>> >
>> >
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