Hello,
When I try to print a document from any programme (Word, Works, notepad,
etc), I get a message to say that the file hasn't been sent to the printer
i.e. the computer can't sens the data to the printer.

The printer (Epson stylus color 440) works fine on my other computer running
XP so it isn't the problem.

I did not install or change anything on the computer when the problem
started but I have been having problems with a spyware that I couldn't remove
and that may have modified the registry (Winantivirus 2006 - these people
should be jailed). I have seen in other messages that a modified registry may
be the problem. However, I am reluctant to use regedit without advice since I
am not an expert with XP (or any other programme infact).

I checked the ports in system manager and there is no LPT1 port shown
although the microsoft standard driver still seems to be in the
windows/system32 directory.

Is there a way of making XP re-install the driver that is not too
complicated or risky?
The help desk of the computer manufacturer has told me to re-install Window
XP but is there an easier way? If I do re-install XP, do I risk losing any of
my data files on the hard disk?

Thanks for any help.

This sounds like another application removed or replaced the spooler binary
registry setting for local ports.

I have seen issues when the LPT ports are no longer listed by the spooler
because another application replaced the registry entry of the dll
controlling where to look in the registry for the port list.
reg key is here:
Local Port should point to this binary
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
reg_sz = localspl.dll


The Port list that the spooler reads at startup is here:
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports

LPT ports should be listed here




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jon" <Jon@discussions.microsoft.com> wrote in message
news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
> Hello,
> When I try to print a document from any programme (Word, Works, notepad,
> etc), I get a message to say that the file hasn't been sent to the printer
> i.e. the computer can't sens the data to the printer.
>
> The printer (Epson stylus color 440) works fine on my other computer
> running
> XP so it isn't the problem.
>
> I did not install or change anything on the computer when the problem
> started but I have been having problems with a spyware that I couldn't
> remove
> and that may have modified the registry (Winantivirus 2006 - these people
> should be jailed). I have seen in other messages that a modified registry
> may
> be the problem. However, I am reluctant to use regedit without advice
> since I
> am not an expert with XP (or any other programme infact).
>
> I checked the ports in system manager and there is no LPT1 port shown
> although the microsoft standard driver still seems to be in the
> windows/system32 directory.
>
> Is there a way of making XP re-install the driver that is not too
> complicated or risky?
> The help desk of the computer manufacturer has told me to re-install
> Window
> XP but is there an easier way? If I do re-install XP, do I risk losing any
> of
> my data files on the hard disk?
>
> Thanks for any help.

Thanks for the information Alan.

I have finally got around to looking at the registry in Windows XP and this
is what I found.

In "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
Port", there are 2 entries as follows :

Filename=(by default); Type=REG_SZ; Data=(undefined value)
Filename=Driver; Type=REG_SZ; Data=localspl.dll

Note: I have a French version of XP and so I have translated some words
(data, undefined value) so they may be different from the English version of
XP.

In the other registry that you gave
(HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports), there
is a list of COM and LPT ports including LPT1 so this seems ok.

Is the problem possibly due to the default file in the
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local Port
registry?

Should I delete this file and leave only the "Driver" file?

Jon


"Alan Morris [MSFT]" wrote:

>
> This sounds like another application removed or replaced the spooler binary
> registry setting for local ports.
>
> I have seen issues when the LPT ports are no longer listed by the spooler
> because another application replaced the registry entry of the dll
> controlling where to look in the registry for the port list.
> reg key is here:
> Local Port should point to this binary
> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
> reg_sz = localspl.dll
>
>
> The Port list that the spooler reads at startup is here:
> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>
> LPT ports should be listed here
>
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jon" <Jon@discussions.microsoft.com> wrote in message
> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
> > Hello,
> > When I try to print a document from any programme (Word, Works, notepad,
> > etc), I get a message to say that the file hasn't been sent to the printer
> > i.e. the computer can't sens the data to the printer.
> >
> > The printer (Epson stylus color 440) works fine on my other computer
> > running
> > XP so it isn't the problem.
> >
> > I did not install or change anything on the computer when the problem
> > started but I have been having problems with a spyware that I couldn't
> > remove
> > and that may have modified the registry (Winantivirus 2006 - these people
> > should be jailed). I have seen in other messages that a modified registry
> > may
> > be the problem. However, I am reluctant to use regedit without advice
> > since I
> > am not an expert with XP (or any other programme infact).
> >
> > I checked the ports in system manager and there is no LPT1 port shown
> > although the microsoft standard driver still seems to be in the
> > windows/system32 directory.
> >
> > Is there a way of making XP re-install the driver that is not too
> > complicated or risky?
> > The help desk of the computer manufacturer has told me to re-install
> > Window
> > XP but is there an easier way? If I do re-install XP, do I risk losing any
> > of
> > my data files on the hard disk?
> >
> > Thanks for any help.
>
>
>

no the (Default) key is normal

If you add a new COM5: port to
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
stop then start the Print Spooler service, do you see the new port listed

Are there a bunch or ports in this list? Ne??: ports are for network
printers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jon" <Jon@discussions.microsoft.com> wrote in message
news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
> Thanks for the information Alan.
>
> I have finally got around to looking at the registry in Windows XP and
> this
> is what I found.
>
> In
> "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> Port", there are 2 entries as follows :
>
> Filename=(by default); Type=REG_SZ; Data=(undefined value)
> Filename=Driver; Type=REG_SZ; Data=localspl.dll
>
> Note: I have a French version of XP and so I have translated some words
> (data, undefined value) so they may be different from the English version
> of
> XP.
>
> In the other registry that you gave
> (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
> there
> is a list of COM and LPT ports including LPT1 so this seems ok.
>
> Is the problem possibly due to the default file in the
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> Port
> registry?
>
> Should I delete this file and leave only the "Driver" file?
>
> Jon
>
>
> "Alan Morris [MSFT]" wrote:
>
>>
>> This sounds like another application removed or replaced the spooler
>> binary
>> registry setting for local ports.
>>
>> I have seen issues when the LPT ports are no longer listed by the spooler
>> because another application replaced the registry entry of the dll
>> controlling where to look in the registry for the port list.
>> reg key is here:
>> Local Port should point to this binary
>> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
>> reg_sz = localspl.dll
>>
>>
>> The Port list that the spooler reads at startup is here:
>> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>>
>> LPT ports should be listed here
>>
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
>> > Hello,
>> > When I try to print a document from any programme (Word, Works,
>> > notepad,
>> > etc), I get a message to say that the file hasn't been sent to the
>> > printer
>> > i.e. the computer can't sens the data to the printer.
>> >
>> > The printer (Epson stylus color 440) works fine on my other computer
>> > running
>> > XP so it isn't the problem.
>> >
>> > I did not install or change anything on the computer when the problem
>> > started but I have been having problems with a spyware that I couldn't
>> > remove
>> > and that may have modified the registry (Winantivirus 2006 - these
>> > people
>> > should be jailed). I have seen in other messages that a modified
>> > registry
>> > may
>> > be the problem. However, I am reluctant to use regedit without advice
>> > since I
>> > am not an expert with XP (or any other programme infact).
>> >
>> > I checked the ports in system manager and there is no LPT1 port shown
>> > although the microsoft standard driver still seems to be in the
>> > windows/system32 directory.
>> >
>> > Is there a way of making XP re-install the driver that is not too
>> > complicated or risky?
>> > The help desk of the computer manufacturer has told me to re-install
>> > Window
>> > XP but is there an easier way? If I do re-install XP, do I risk losing
>> > any
>> > of
>> > my data files on the hard disk?
>> >
>> > Thanks for any help.
>>
>>
>>

Alan,
Sorry to have taken so long to reply but I have finally got round to doing
what you suggested.

I'm no expert but I added the CM value to the port list as you said. I
wasn'y sure how to stop the spooler. At first I opened and closed the printer
proportis window but there was no COM5 listed in the ports tab. I then
rebooted Windows and this time COM was listed in the port tab of the printer
properties window so that has worked.

In the registry ports list are also the values NE00, NE01 and NE02 as you
suggested but I don't know what they are for.

Does this information help?


Jon.


"Alan Morris [MSFT]" wrote:

> no the (Default) key is normal
>
> If you add a new COM5: port to
> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> stop then start the Print Spooler service, do you see the new port listed
>
> Are there a bunch or ports in this list? Ne??: ports are for network
> printers.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jon" <Jon@discussions.microsoft.com> wrote in message
> news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
> > Thanks for the information Alan.
> >
> > I have finally got around to looking at the registry in Windows XP and
> > this
> > is what I found.
> >
> > In
> > "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> > Port", there are 2 entries as follows :
> >
> > Filename=(by default); Type=REG_SZ; Data=(undefined value)
> > Filename=Driver; Type=REG_SZ; Data=localspl.dll
> >
> > Note: I have a French version of XP and so I have translated some words
> > (data, undefined value) so they may be different from the English version
> > of
> > XP.
> >
> > In the other registry that you gave
> > (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
> > there
> > is a list of COM and LPT ports including LPT1 so this seems ok.
> >
> > Is the problem possibly due to the default file in the
> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> > Port
> > registry?
> >
> > Should I delete this file and leave only the "Driver" file?
> >
> > Jon
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >>
> >> This sounds like another application removed or replaced the spooler
> >> binary
> >> registry setting for local ports.
> >>
> >> I have seen issues when the LPT ports are no longer listed by the spooler
> >> because another application replaced the registry entry of the dll
> >> controlling where to look in the registry for the port list.
> >> reg key is here:
> >> Local Port should point to this binary
> >> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
> >> reg_sz = localspl.dll
> >>
> >>
> >> The Port list that the spooler reads at startup is here:
> >> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> >>
> >> LPT ports should be listed here
> >>
> >>
> >>
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
> >> > Hello,
> >> > When I try to print a document from any programme (Word, Works,
> >> > notepad,
> >> > etc), I get a message to say that the file hasn't been sent to the
> >> > printer
> >> > i.e. the computer can't sens the data to the printer.
> >> >
> >> > The printer (Epson stylus color 440) works fine on my other computer
> >> > running
> >> > XP so it isn't the problem.
> >> >
> >> > I did not install or change anything on the computer when the problem
> >> > started but I have been having problems with a spyware that I couldn't
> >> > remove
> >> > and that may have modified the registry (Winantivirus 2006 - these
> >> > people
> >> > should be jailed). I have seen in other messages that a modified
> >> > registry
> >> > may
> >> > be the problem. However, I am reluctant to use regedit without advice
> >> > since I
> >> > am not an expert with XP (or any other programme infact).
> >> >
> >> > I checked the ports in system manager and there is no LPT1 port shown
> >> > although the microsoft standard driver still seems to be in the
> >> > windows/system32 directory.
> >> >
> >> > Is there a way of making XP re-install the driver that is not too
> >> > complicated or risky?
> >> > The help desk of the computer manufacturer has told me to re-install
> >> > Window
> >> > XP but is there an easier way? If I do re-install XP, do I risk losing
> >> > any
> >> > of
> >> > my data files on the hard disk?
> >> >
> >> > Thanks for any help.
> >>
> >>
> >>
>
>
>

Okay you are half way there. NEnn ports are for network connected printers.

With COM5 listed this tells me that localspl is reading the port list
correctly.

Were LPT1:, LPT2:,and LPT3: in the list as well? If not add them back

Control Panel, Administrative tools, Services
Print Spooler
Stop
Start

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jon" <Jon@discussions.microsoft.com> wrote in message
news:C3ADB3AD-14AB-48FD-B31F-65594051FD62@microsoft.com...
> Alan,
> Sorry to have taken so long to reply but I have finally got round to doing
> what you suggested.
>
> I'm no expert but I added the CM value to the port list as you said. I
> wasn'y sure how to stop the spooler. At first I opened and closed the
> printer
> proportis window but there was no COM5 listed in the ports tab. I then
> rebooted Windows and this time COM was listed in the port tab of the
> printer
> properties window so that has worked.
>
> In the registry ports list are also the values NE00, NE01 and NE02 as you
> suggested but I don't know what they are for.
>
> Does this information help?
>
>
> Jon.
>
>
> "Alan Morris [MSFT]" wrote:
>
>> no the (Default) key is normal
>>
>> If you add a new COM5: port to
>> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>> stop then start the Print Spooler service, do you see the new port listed
>>
>> Are there a bunch or ports in this list? Ne??: ports are for network
>> printers.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
>> > Thanks for the information Alan.
>> >
>> > I have finally got around to looking at the registry in Windows XP and
>> > this
>> > is what I found.
>> >
>> > In
>> > "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
>> > Port", there are 2 entries as follows :
>> >
>> > Filename=(by default); Type=REG_SZ; Data=(undefined value)
>> > Filename=Driver; Type=REG_SZ; Data=localspl.dll
>> >
>> > Note: I have a French version of XP and so I have translated some words
>> > (data, undefined value) so they may be different from the English
>> > version
>> > of
>> > XP.
>> >
>> > In the other registry that you gave
>> > (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
>> > there
>> > is a list of COM and LPT ports including LPT1 so this seems ok.
>> >
>> > Is the problem possibly due to the default file in the
>> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
>> > Port
>> > registry?
>> >
>> > Should I delete this file and leave only the "Driver" file?
>> >
>> > Jon
>> >
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >>
>> >> This sounds like another application removed or replaced the spooler
>> >> binary
>> >> registry setting for local ports.
>> >>
>> >> I have seen issues when the LPT ports are no longer listed by the
>> >> spooler
>> >> because another application replaced the registry entry of the dll
>> >> controlling where to look in the registry for the port list.
>> >> reg key is here:
>> >> Local Port should point to this binary
>> >> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
>> >> reg_sz = localspl.dll
>> >>
>> >>
>> >> The Port list that the spooler reads at startup is here:
>> >> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>> >>
>> >> LPT ports should be listed here
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> >> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
>> >> > Hello,
>> >> > When I try to print a document from any programme (Word, Works,
>> >> > notepad,
>> >> > etc), I get a message to say that the file hasn't been sent to the
>> >> > printer
>> >> > i.e. the computer can't sens the data to the printer.
>> >> >
>> >> > The printer (Epson stylus color 440) works fine on my other computer
>> >> > running
>> >> > XP so it isn't the problem.
>> >> >
>> >> > I did not install or change anything on the computer when the
>> >> > problem
>> >> > started but I have been having problems with a spyware that I
>> >> > couldn't
>> >> > remove
>> >> > and that may have modified the registry (Winantivirus 2006 - these
>> >> > people
>> >> > should be jailed). I have seen in other messages that a modified
>> >> > registry
>> >> > may
>> >> > be the problem. However, I am reluctant to use regedit without
>> >> > advice
>> >> > since I
>> >> > am not an expert with XP (or any other programme infact).
>> >> >
>> >> > I checked the ports in system manager and there is no LPT1 port
>> >> > shown
>> >> > although the microsoft standard driver still seems to be in the
>> >> > windows/system32 directory.
>> >> >
>> >> > Is there a way of making XP re-install the driver that is not too
>> >> > complicated or risky?
>> >> > The help desk of the computer manufacturer has told me to re-install
>> >> > Window
>> >> > XP but is there an easier way? If I do re-install XP, do I risk
>> >> > losing
>> >> > any
>> >> > of
>> >> > my data files on the hard disk?
>> >> >
>> >> > Thanks for any help.
>> >>
>> >>
>> >>
>>
>>
>>

Yes LPT1, LPT2 and LPT3 are in the list in
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports.

Jon

"Alan Morris [MSFT]" wrote:

> Okay you are half way there. NEnn ports are for network connected printers.
>
> With COM5 listed this tells me that localspl is reading the port list
> correctly.
>
> Were LPT1:, LPT2:,and LPT3: in the list as well? If not add them back
>
> Control Panel, Administrative tools, Services
> Print Spooler
> Stop
> Start
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jon" <Jon@discussions.microsoft.com> wrote in message
> news:C3ADB3AD-14AB-48FD-B31F-65594051FD62@microsoft.com...
> > Alan,
> > Sorry to have taken so long to reply but I have finally got round to doing
> > what you suggested.
> >
> > I'm no expert but I added the CM value to the port list as you said. I
> > wasn'y sure how to stop the spooler. At first I opened and closed the
> > printer
> > proportis window but there was no COM5 listed in the ports tab. I then
> > rebooted Windows and this time COM was listed in the port tab of the
> > printer
> > properties window so that has worked.
> >
> > In the registry ports list are also the values NE00, NE01 and NE02 as you
> > suggested but I don't know what they are for.
> >
> > Does this information help?
> >
> >
> > Jon.
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> no the (Default) key is normal
> >>
> >> If you add a new COM5: port to
> >> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> >> stop then start the Print Spooler service, do you see the new port listed
> >>
> >> Are there a bunch or ports in this list? Ne??: ports are for network
> >> printers.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
> >> > Thanks for the information Alan.
> >> >
> >> > I have finally got around to looking at the registry in Windows XP and
> >> > this
> >> > is what I found.
> >> >
> >> > In
> >> > "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> >> > Port", there are 2 entries as follows :
> >> >
> >> > Filename=(by default); Type=REG_SZ; Data=(undefined value)
> >> > Filename=Driver; Type=REG_SZ; Data=localspl.dll
> >> >
> >> > Note: I have a French version of XP and so I have translated some words
> >> > (data, undefined value) so they may be different from the English
> >> > version
> >> > of
> >> > XP.
> >> >
> >> > In the other registry that you gave
> >> > (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
> >> > there
> >> > is a list of COM and LPT ports including LPT1 so this seems ok.
> >> >
> >> > Is the problem possibly due to the default file in the
> >> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> >> > Port
> >> > registry?
> >> >
> >> > Should I delete this file and leave only the "Driver" file?
> >> >
> >> > Jon
> >> >
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >>
> >> >> This sounds like another application removed or replaced the spooler
> >> >> binary
> >> >> registry setting for local ports.
> >> >>
> >> >> I have seen issues when the LPT ports are no longer listed by the
> >> >> spooler
> >> >> because another application replaced the registry entry of the dll
> >> >> controlling where to look in the registry for the port list.
> >> >> reg key is here:
> >> >> Local Port should point to this binary
> >> >> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port\Driver
> >> >> reg_sz = localspl.dll
> >> >>
> >> >>
> >> >> The Port list that the spooler reads at startup is here:
> >> >> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> >> >>
> >> >> LPT ports should be listed here
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> >> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
> >> >> > Hello,
> >> >> > When I try to print a document from any programme (Word, Works,
> >> >> > notepad,
> >> >> > etc), I get a message to say that the file hasn't been sent to the
> >> >> > printer
> >> >> > i.e. the computer can't sens the data to the printer.
> >> >> >
> >> >> > The printer (Epson stylus color 440) works fine on my other computer
> >> >> > running
> >> >> > XP so it isn't the problem.
> >> >> >
> >> >> > I did not install or change anything on the computer when the
> >> >> > problem
> >> >> > started but I have been having problems with a spyware that I
> >> >> > couldn't
> >> >> > remove
> >> >> > and that may have modified the registry (Winantivirus 2006 - these
> >> >> > people
> >> >> > should be jailed). I have seen in other messages that a modified
> >> >> > registry
> >> >> > may
> >> >> > be the problem. However, I am reluctant to use regedit without
> >> >> > advice
> >> >> > since I
> >> >> > am not an expert with XP (or any other programme infact).
> >> >> >
> >> >> > I checked the ports in system manager and there is no LPT1 port
> >> >> > shown
> >> >> > although the microsoft standard driver still seems to be in the
> >> >> > windows/system32 directory.
> >> >> >
> >> >> > Is there a way of making XP re-install the driver that is not too
> >> >> > complicated or risky?
> >> >> > The help desk of the computer manufacturer has told me to re-install
> >> >> > Window
> >> >> > XP but is there an easier way? If I do re-install XP, do I risk
> >> >> > losing
> >> >> > any
> >> >> > of
> >> >> > my data files on the hard disk?
> >> >> >
> >> >> > Thanks for any help.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

but not there when running the Add Printer Wizard, correct?

what registry key entries are under?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jon" <Jon@discussions.microsoft.com> wrote in message
news:F2491A21-A8EB-4C8A-97F5-21E3F686E3C1@microsoft.com...
> Yes LPT1, LPT2 and LPT3 are in the list in
> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports.
>
> Jon
>
> "Alan Morris [MSFT]" wrote:
>
>> Okay you are half way there. NEnn ports are for network connected
>> printers.
>>
>> With COM5 listed this tells me that localspl is reading the port list
>> correctly.
>>
>> Were LPT1:, LPT2:,and LPT3: in the list as well? If not add them back
>>
>> Control Panel, Administrative tools, Services
>> Print Spooler
>> Stop
>> Start
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> news:C3ADB3AD-14AB-48FD-B31F-65594051FD62@microsoft.com...
>> > Alan,
>> > Sorry to have taken so long to reply but I have finally got round to
>> > doing
>> > what you suggested.
>> >
>> > I'm no expert but I added the CM value to the port list as you said. I
>> > wasn'y sure how to stop the spooler. At first I opened and closed the
>> > printer
>> > proportis window but there was no COM5 listed in the ports tab. I then
>> > rebooted Windows and this time COM was listed in the port tab of the
>> > printer
>> > properties window so that has worked.
>> >
>> > In the registry ports list are also the values NE00, NE01 and NE02 as
>> > you
>> > suggested but I don't know what they are for.
>> >
>> > Does this information help?
>> >
>> >
>> > Jon.
>> >
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> no the (Default) key is normal
>> >>
>> >> If you add a new COM5: port to
>> >> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>> >> stop then start the Print Spooler service, do you see the new port
>> >> listed
>> >>
>> >> Are there a bunch or ports in this list? Ne??: ports are for network
>> >> printers.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> >> news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
>> >> > Thanks for the information Alan.
>> >> >
>> >> > I have finally got around to looking at the registry in Windows XP
>> >> > and
>> >> > this
>> >> > is what I found.
>> >> >
>> >> > In
>> >> > "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
>> >> > Port", there are 2 entries as follows :
>> >> >
>> >> > Filename=(by default); Type=REG_SZ; Data=(undefined value)
>> >> > Filename=Driver; Type=REG_SZ; Data=localspl.dll
>> >> >
>> >> > Note: I have a French version of XP and so I have translated some
>> >> > words
>> >> > (data, undefined value) so they may be different from the English
>> >> > version
>> >> > of
>> >> > XP.
>> >> >
>> >> > In the other registry that you gave
>> >> > (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
>> >> > there
>> >> > is a list of COM and LPT ports including LPT1 so this seems ok.
>> >> >
>> >> > Is the problem possibly due to the default file in the
>> >> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
>> >> > Port
>> >> > registry?
>> >> >
>> >> > Should I delete this file and leave only the "Driver" file?
>> >> >
>> >> > Jon
>> >> >
>> >> >
>> >> > "Alan Morris [MSFT]" wrote:
>> >> >
>> >> >>
>> >> >> This sounds like another application removed or replaced the
>> >> >> spooler
>> >> >> binary
>> >> >> registry setting for local ports.
>> >> >>
>> >> >> I have seen issues when the LPT ports are no longer listed by the
>> >> >> spooler
>> >> >> because another application replaced the registry entry of the dll
>> >> >> controlling where to look in the registry for the port list.
>> >> >> reg key is here:
>> >> >> Local Port should point to this binary
>> >> >> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local
>> >> >> Port\Driver
>> >> >> reg_sz = localspl.dll
>> >> >>
>> >> >>
>> >> >> The Port list that the spooler reads at startup is here:
>> >> >> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
>> >> >>
>> >> >> LPT ports should be listed here
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Alan Morris
>> >> >> Windows Printing Team
>> >> >> Search the Microsoft Knowledge Base here:
>> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >> >>
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >>
>> >> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
>> >> >> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
>> >> >> > Hello,
>> >> >> > When I try to print a document from any programme (Word, Works,
>> >> >> > notepad,
>> >> >> > etc), I get a message to say that the file hasn't been sent to
>> >> >> > the
>> >> >> > printer
>> >> >> > i.e. the computer can't sens the data to the printer.
>> >> >> >
>> >> >> > The printer (Epson stylus color 440) works fine on my other
>> >> >> > computer
>> >> >> > running
>> >> >> > XP so it isn't the problem.
>> >> >> >
>> >> >> > I did not install or change anything on the computer when the
>> >> >> > problem
>> >> >> > started but I have been having problems with a spyware that I
>> >> >> > couldn't
>> >> >> > remove
>> >> >> > and that may have modified the registry (Winantivirus 2006 -
>> >> >> > these
>> >> >> > people
>> >> >> > should be jailed). I have seen in other messages that a modified
>> >> >> > registry
>> >> >> > may
>> >> >> > be the problem. However, I am reluctant to use regedit without
>> >> >> > advice
>> >> >> > since I
>> >> >> > am not an expert with XP (or any other programme infact).
>> >> >> >
>> >> >> > I checked the ports in system manager and there is no LPT1 port
>> >> >> > shown
>> >> >> > although the microsoft standard driver still seems to be in the
>> >> >> > windows/system32 directory.
>> >> >> >
>> >> >> > Is there a way of making XP re-install the driver that is not too
>> >> >> > complicated or risky?
>> >> >> > The help desk of the computer manufacturer has told me to
>> >> >> > re-install
>> >> >> > Window
>> >> >> > XP but is there an easier way? If I do re-install XP, do I risk
>> >> >> > losing
>> >> >> > any
>> >> >> > of
>> >> >> > my data files on the hard disk?
>> >> >> >
>> >> >> > Thanks for any help.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Yes, it is in the add printer wizard and I used this to add a second icon for
the EPSON Stylus colour 440 printer but it still doesn't work.

It is in the system manager where it shows only the ports COM1 and COM2 and
no LPT ports.

In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors, I can
see the following files:
BJ Language Monitor
Local Port
Microsoft Document Imaging Writer Monitor
PJL language Monitor
Standard TCP/IP Port
USB Monitor

In these files I can see no mention of LPT ports. Does this reply to your
question or have I misunderstood?


"Alan Morris [MSFT]" wrote:

> but not there when running the Add Printer Wizard, correct?
>
> what registry key entries are under?
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jon" <Jon@discussions.microsoft.com> wrote in message
> news:F2491A21-A8EB-4C8A-97F5-21E3F686E3C1@microsoft.com...
> > Yes LPT1, LPT2 and LPT3 are in the list in
> > HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports.
> >
> > Jon
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Okay you are half way there. NEnn ports are for network connected
> >> printers.
> >>
> >> With COM5 listed this tells me that localspl is reading the port list
> >> correctly.
> >>
> >> Were LPT1:, LPT2:,and LPT3: in the list as well? If not add them back
> >>
> >> Control Panel, Administrative tools, Services
> >> Print Spooler
> >> Stop
> >> Start
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> news:C3ADB3AD-14AB-48FD-B31F-65594051FD62@microsoft.com...
> >> > Alan,
> >> > Sorry to have taken so long to reply but I have finally got round to
> >> > doing
> >> > what you suggested.
> >> >
> >> > I'm no expert but I added the CM value to the port list as you said. I
> >> > wasn'y sure how to stop the spooler. At first I opened and closed the
> >> > printer
> >> > proportis window but there was no COM5 listed in the ports tab. I then
> >> > rebooted Windows and this time COM was listed in the port tab of the
> >> > printer
> >> > properties window so that has worked.
> >> >
> >> > In the registry ports list are also the values NE00, NE01 and NE02 as
> >> > you
> >> > suggested but I don't know what they are for.
> >> >
> >> > Does this information help?
> >> >
> >> >
> >> > Jon.
> >> >
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> no the (Default) key is normal
> >> >>
> >> >> If you add a new COM5: port to
> >> >> HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> >> >> stop then start the Print Spooler service, do you see the new port
> >> >> listed
> >> >>
> >> >> Are there a bunch or ports in this list? Ne??: ports are for network
> >> >> printers.
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> >> news:D6BDD7ED-0086-4CA4-979D-AEF82B92121B@microsoft.com...
> >> >> > Thanks for the information Alan.
> >> >> >
> >> >> > I have finally got around to looking at the registry in Windows XP
> >> >> > and
> >> >> > this
> >> >> > is what I found.
> >> >> >
> >> >> > In
> >> >> > "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> >> >> > Port", there are 2 entries as follows :
> >> >> >
> >> >> > Filename=(by default); Type=REG_SZ; Data=(undefined value)
> >> >> > Filename=Driver; Type=REG_SZ; Data=localspl.dll
> >> >> >
> >> >> > Note: I have a French version of XP and so I have translated some
> >> >> > words
> >> >> > (data, undefined value) so they may be different from the English
> >> >> > version
> >> >> > of
> >> >> > XP.
> >> >> >
> >> >> > In the other registry that you gave
> >> >> > (HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Ports),
> >> >> > there
> >> >> > is a list of COM and LPT ports including LPT1 so this seems ok.
> >> >> >
> >> >> > Is the problem possibly due to the default file in the
> >> >> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\Local
> >> >> > Port
> >> >> > registry?
> >> >> >
> >> >> > Should I delete this file and leave only the "Driver" file?
> >> >> >
> >> >> > Jon
> >> >> >
> >> >> >
> >> >> > "Alan Morris [MSFT]" wrote:
> >> >> >
> >> >> >>
> >> >> >> This sounds like another application removed or replaced the
> >> >> >> spooler
> >> >> >> binary
> >> >> >> registry setting for local ports.
> >> >> >>
> >> >> >> I have seen issues when the LPT ports are no longer listed by the
> >> >> >> spooler
> >> >> >> because another application replaced the registry entry of the dll
> >> >> >> controlling where to look in the registry for the port list.
> >> >> >> reg key is here:
> >> >> >> Local Port should point to this binary
> >> >> >> HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local
> >> >> >> Port\Driver
> >> >> >> reg_sz = localspl.dll
> >> >> >>
> >> >> >>
> >> >> >> The Port list that the spooler reads at startup is here:
> >> >> >> HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Ports
> >> >> >>
> >> >> >> LPT ports should be listed here
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >> Alan Morris
> >> >> >> Windows Printing Team
> >> >> >> Search the Microsoft Knowledge Base here:
> >> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >> >>
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >>
> >> >> >> "Jon" <Jon@discussions.microsoft.com> wrote in message
> >> >> >> news:AEF6DA81-C140-405F-B598-36356D52D4C4@microsoft.com...
> >> >> >> > Hello,
> >> >> >> > When I try to print a document from any programme (Word, Works,
> >> >> >> > notepad,
> >> >> >> > etc), I get a message to say that the file hasn't been sent to
> >> >> >> > the
> >> >> >> > printer
> >> >> >> > i.e. the computer can't sens the data to the printer.
> >> >> >> >
> >> >> >> > The printer (Epson stylus color 440) works fine on my other
> >> >> >> > computer
> >> >> >> > running
> >> >> >> > XP so it isn't the problem.
> >> >> >> >
> >> >> >> > I did not install or change anything on the computer when the
> >> >> >> > problem
> >> >> >> > started but I have been having problems with a spyware that I
> >> >> >> > couldn't
> >> >> >> > remove
> >> >> >> > and that may have modified the registry (Winantivirus 2006 -
> >> >> >> > these
> >> >> >> > people
> >> >> >> > should be jailed). I have seen in other messages that a modified
> >> >> >> > registry
> >> >> >> > may
> >> >> >> > be the problem. However, I am reluctant to use regedit without
> >> >> >> > advice
> >> >> >> > since I
> >> >> >> > am not an expert with XP (or any other programme infact).
> >> >> >> >
> >> >> >> > I checked the ports in system manager and there is no LPT1 port
> >> >> >> > shown
> >> >> >> > although the microsoft standard driver still seems to be in the
> >> >> >> > windows/system32 directory.
> >> >> >> >
> >> >> >> > Is there a way of making XP re-install the driver that is not too
> >> >> >> > complicated or risky?
> >> >> >> > The help desk of the computer manufacturer has told me to
> >> >> >> > re-install
> >> >> >> > Window
> >> >> >> > XP but is there an easier way? If I do re-install XP, do I risk
> >> >> >> > losing
> >> >> >> > any
> >> >> >> > of
> >> >> >> > my data files on the hard disk?
> >> >> >> >
> >> >> >> > Thanks for any help.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>