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View Full Version : Stalled print job
I know this group is win2000.printing, but I couldn't find an XP version of
the group - hopefully somebody here can help me...
I have XP Pro SP2 with a stalled print job in the queue. Nothing will make
the document go away. In Win2K, I used to be able to stop the printing
service and then go into a folder where the document resided, delete it,
then restart the printing service. For the life of me, I can't figure that
out in XP.
How can I rid myself of this job in my queue?
Many thanks,
Mark
Cari \(MS-MVP\) 10-06-2006, 03:41 AM microsoft.public.windowsxp.print_fax
Since I'm here... from the Command Prompt: net stop spooler
Then go in and delete the file
Then restart the spooler.... net start spooler
You can also turn the printer off for a few minutes as well and reboot the
PC.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Mark" <mark@nospam.com> wrote in message
news:OzIe5xO6GHA.4176@TK2MSFTNGP02.phx.gbl...
>I know this group is win2000.printing, but I couldn't find an XP version of
>the group - hopefully somebody here can help me...
>
> I have XP Pro SP2 with a stalled print job in the queue. Nothing will
> make the document go away. In Win2K, I used to be able to stop the
> printing service and then go into a folder where the document resided,
> delete it, then restart the printing service. For the life of me, I can't
> figure that out in XP.
>
> How can I rid myself of this job in my queue?
>
> Many thanks,
> Mark
>
Thanks - where does the file reside these days? It's not in the spooler
folder...
Mark
"Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
news:ObOyjDP6GHA.4592@TK2MSFTNGP04.phx.gbl...
> microsoft.public.windowsxp.print_fax
>
> Since I'm here... from the Command Prompt: net stop spooler
>
> Then go in and delete the file
>
> Then restart the spooler.... net start spooler
>
> You can also turn the printer off for a few minutes as well and reboot the
> PC.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Mark" <mark@nospam.com> wrote in message
> news:OzIe5xO6GHA.4176@TK2MSFTNGP02.phx.gbl...
>>I know this group is win2000.printing, but I couldn't find an XP version
>>of the group - hopefully somebody here can help me...
>>
>> I have XP Pro SP2 with a stalled print job in the queue. Nothing will
>> make the document go away. In Win2K, I used to be able to stop the
>> printing service and then go into a folder where the document resided,
>> delete it, then restart the printing service. For the life of me, I
>> can't figure that out in XP.
>>
>> How can I rid myself of this job in my queue?
>>
>> Many thanks,
>> Mark
>>
>
>
Alan Morris [MSFT] 10-06-2006, 05:05 PM the default is \windows\system32\spool\printers but this can easily be
changed.
Verify the location. Open the Printers folder, then File, Server
Properties, Advanced
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
"Mark" <mark@nospam.com> wrote in message
news:%23K76bHP6GHA.3712@TK2MSFTNGP06.phx.gbl...
> Thanks - where does the file reside these days? It's not in the spooler
> folder...
>
> Mark
>
>
>
>
>
> "Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
> news:ObOyjDP6GHA.4592@TK2MSFTNGP04.phx.gbl...
>> microsoft.public.windowsxp.print_fax
>>
>> Since I'm here... from the Command Prompt: net stop spooler
>>
>> Then go in and delete the file
>>
>> Then restart the spooler.... net start spooler
>>
>> You can also turn the printer off for a few minutes as well and reboot
>> the PC.
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "Mark" <mark@nospam.com> wrote in message
>> news:OzIe5xO6GHA.4176@TK2MSFTNGP02.phx.gbl...
>>>I know this group is win2000.printing, but I couldn't find an XP version
>>>of the group - hopefully somebody here can help me...
>>>
>>> I have XP Pro SP2 with a stalled print job in the queue. Nothing will
>>> make the document go away. In Win2K, I used to be able to stop the
>>> printing service and then go into a folder where the document resided,
>>> delete it, then restart the printing service. For the life of me, I
>>> can't figure that out in XP.
>>>
>>> How can I rid myself of this job in my queue?
>>>
>>> Many thanks,
>>> Mark
>>>
>>
>>
>
>
That's is - my settings point there too!
Okay, the real strange thing is that it's empty, but there's still a stalled
job in my queue - the date is 12/31/1969...
I just can't get rid of it - it says that the status is "printing" and the
size is 380KB, but it just sits there. At this point, I can't print
anything else because of this clogging up the queue. Any ideas as to how I
could fix this?
Many thanks!
Mark
"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
news:ewbJ3EW6GHA.4644@TK2MSFTNGP04.phx.gbl...
> the default is \windows\system32\spool\printers but this can easily be
> changed.
>
> Verify the location. Open the Printers folder, then File, Server
> Properties, Advanced
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Mark" <mark@nospam.com> wrote in message
> news:%23K76bHP6GHA.3712@TK2MSFTNGP06.phx.gbl...
>> Thanks - where does the file reside these days? It's not in the spooler
>> folder...
>>
>> Mark
>>
>>
>>
>>
>>
>> "Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
>> news:ObOyjDP6GHA.4592@TK2MSFTNGP04.phx.gbl...
>>> microsoft.public.windowsxp.print_fax
>>>
>>> Since I'm here... from the Command Prompt: net stop spooler
>>>
>>> Then go in and delete the file
>>>
>>> Then restart the spooler.... net start spooler
>>>
>>> You can also turn the printer off for a few minutes as well and reboot
>>> the PC.
>>> --
>>> Cari (MS-MVP)
>>> Windows Technologies - Printing & Imaging
>>> http://www.coribright.com/windows
>>>
>>> "Mark" <mark@nospam.com> wrote in message
>>> news:OzIe5xO6GHA.4176@TK2MSFTNGP02.phx.gbl...
>>>>I know this group is win2000.printing, but I couldn't find an XP version
>>>>of the group - hopefully somebody here can help me...
>>>>
>>>> I have XP Pro SP2 with a stalled print job in the queue. Nothing will
>>>> make the document go away. In Win2K, I used to be able to stop the
>>>> printing service and then go into a folder where the document resided,
>>>> delete it, then restart the printing service. For the life of me, I
>>>> can't figure that out in XP.
>>>>
>>>> How can I rid myself of this job in my queue?
>>>>
>>>> Many thanks,
>>>> Mark
>>>>
>>>
>>>
>>
>>
>
>
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