View Full Version : i have MS Office Professional for XP and it wont install


allen_j_lamar
10-15-2006, 04:11 AM
i purchased a disk for this program and it wont install.. i have the key and
the disk to install it... but when it get about a quarter of the way
installed, it wont install anymore. it says to retry and when i do, it wont
continue. how can i get a replacement disk or how can i get a download.. i
have the registration key.

Justin

DL
10-15-2006, 04:31 PM
Return it to the supplier

"allen_j_lamar" <allen_j_lamar@discussions.microsoft.com> wrote in message
news:DD92E4B4-DB96-4111-97A6-B915B94A36BE@microsoft.com...
> i purchased a disk for this program and it wont install.. i have the key
and
> the disk to install it... but when it get about a quarter of the way
> installed, it wont install anymore. it says to retry and when i do, it
wont
> continue. how can i get a replacement disk or how can i get a download..
i
> have the registration key.
>
> Justin

JoAnn Paules [MVP]
10-16-2006, 01:15 AM
Who did you buy the disk from?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




"allen_j_lamar" <allen_j_lamar@discussions.microsoft.com> wrote in message
news:DD92E4B4-DB96-4111-97A6-B915B94A36BE@microsoft.com...
>i purchased a disk for this program and it wont install.. i have the key
>and
> the disk to install it... but when it get about a quarter of the way
> installed, it wont install anymore. it says to retry and when i do, it
> wont
> continue. how can i get a replacement disk or how can i get a download..
> i
> have the registration key.
>
> Justin