It's there under 'Hotfix information'

You contact Microsoft Product Support Services to obtain the hotfix

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Ian" wrote:
> Situation: HP DAT72 USB C7438A, Windows 2000 Server SP4, all security
> patches
> applied.
>
> Problem detailed below is cropping-up, and it seems I need to patch
> USBSTOR.SYS to fix this.
>
> http://support.microsoft.com/kb/817765/
>
> Only thing is, the page gives no hint as to where to obtain the patch. Any
> ideas?
>
> Problem is reproducible on three Win2000 computers, which suggests it's a
> commonplace issue. IMHO very irresponsible of HP to claim the drive to be
> Win2000 compatible in view of this. Bottom line is, without patching, it
> isn't compatible.
>
> -------------------------------
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>
>