View Full Version : Unable to active TS


Thomas
07-12-2006, 11:31 AM
Hi guys,

I got the problem with TS activation for the following scenario.
Here's the problem:
I have two servers ,the first one (Name Server) installed with windows
server 2003 Enterprise Edition R2 and acting as DC(server.win2003.com) and
the other one (name win2000) installed with windows server 2000 advance
edition (SP3) (WORKGROUP) and act as terminal server,thus it had terminal
service licensing ( has not been activated).
I joined the second one into the first one domain so it became
win2000.win2003.com. When I tried to activate the terminal service licensing
on the second server, the activate server option is disabled (grey out) or
not allow me to do so..
can Anyone help ? advise ? it would be greatly appreciated for any help
and thank you for all of you in advance
Cheers,

Thomas

Vera Noest [MVP]
07-12-2006, 11:02 PM
This is by design.
The W2K TS Licensing Service *must* run on a Domain Controller.
Only exception is when the server is a standalone server in a
workgroup, or a member of a NT4 domain.

If you check the EventLog on the server, you will see the following
Events:

Event ID 29
Terminal Services Licensing can only be run on Domain Controllers
or Server in a Workgroup. See Terminal Server Licensing help topic
for more information.

Event ID 7024
The Terminal Services Licensing service terminated with service-
specific error 29.

Is documented here:
277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917

You will have to uninstall the TS Licensing service from the W2K
server, install the TS Licensing Service on your 2003 DC. If you
don't have any purchased licenses, that's all you have to do.
If you have down-level clients, which need a purchased TS CAL,
you'll have to phone the Clearinghouse to get your licenses re-
issued for installation on the new LS.

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?VGhvbWFz?= <Thomas@discussions.microsoft.com> wrote on
12 jul 2006 in microsoft.public.win2000.termserv.apps:

> Hi guys,
>
> I got the problem with TS activation for the following scenario.
> Here's the problem:
> I have two servers ,the first one (Name Server) installed with
> windows server 2003 Enterprise Edition R2 and acting as
> DC(server.win2003.com) and the other one (name win2000)
> installed with windows server 2000 advance edition (SP3)
> (WORKGROUP) and act as terminal server,thus it had terminal
> service licensing ( has not been activated). I joined the second
> one into the first one domain so it became win2000.win2003.com.
> When I tried to activate the terminal service licensing on the
> second server, the activate server option is disabled (grey out)
> or not allow me to do so..
> can Anyone help ? advise ? it would be greatly appreciated for
> any help and thank you for all of you in advance
> Cheers,
>
> Thomas

Thomas
07-13-2006, 06:16 AM
Thanks for the advise,

Ok, now I had a case with different the following scenario:
I have two servers name server01 for the first one and server02 for the
second one and both of them installed with windows server 2003.
The server01 is DC server(window.com).The server02 is installed and
configured with CITRIX ACCESS Suite 4.0,terminal server and act as
application server which contains of MS Office,Sql,etc.The server02 is also
joining or become a domain member of server01(server02.window.com).
My question is how many CAL's and TS CAL are required if suppose there were
20 users will be accessing the server02 and which type of CAL's and TS CAL's
most suitable for my company
Thanks and looking forward to have your reply soon

Cheers.

Thomas

"Vera Noest [MVP]" wrote:

> This is by design.
> The W2K TS Licensing Service *must* run on a Domain Controller.
> Only exception is when the server is a standalone server in a
> workgroup, or a member of a NT4 domain.
>
> If you check the EventLog on the server, you will see the following
> Events:
>
> Event ID 29
> Terminal Services Licensing can only be run on Domain Controllers
> or Server in a Workgroup. See Terminal Server Licensing help topic
> for more information.
>
> Event ID 7024
> The Terminal Services Licensing service terminated with service-
> specific error 29.
>
> Is documented here:
> 277917 - Terminal Server Licensing Service Failure
> http://support.microsoft.com/?kbid=277917
>
> You will have to uninstall the TS Licensing service from the W2K
> server, install the TS Licensing Service on your 2003 DC. If you
> don't have any purchased licenses, that's all you have to do.
> If you have down-level clients, which need a purchased TS CAL,
> you'll have to phone the Clearinghouse to get your licenses re-
> issued for installation on the new LS.
>
> 291795 - HOW TO: Locate a Phone Number for the Microsoft
> Clearinghouse
> http://support.microsoft.com/?kbid=291795
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?VGhvbWFz?= <Thomas@discussions.microsoft.com> wrote on
> 12 jul 2006 in microsoft.public.win2000.termserv.apps:
>
> > Hi guys,
> >
> > I got the problem with TS activation for the following scenario.
> > Here's the problem:
> > I have two servers ,the first one (Name Server) installed with
> > windows server 2003 Enterprise Edition R2 and acting as
> > DC(server.win2003.com) and the other one (name win2000)
> > installed with windows server 2000 advance edition (SP3)
> > (WORKGROUP) and act as terminal server,thus it had terminal
> > service licensing ( has not been activated). I joined the second
> > one into the first one domain so it became win2000.win2003.com.
> > When I tried to activate the terminal service licensing on the
> > second server, the activate server option is disabled (grey out)
> > or not allow me to do so..
> > can Anyone help ? advise ? it would be greatly appreciated for
> > any help and thank you for all of you in advance
> > Cheers,
> >
> > Thomas
>

Vera Noest [MVP]
07-13-2006, 01:17 PM
You need both a CAL and a TS CAL for every connecting user or
client. Note that CALs and TS CALs are *not* counted by concurrent
usage!

For the choice between Per User or Per Device CALs and TS CALs:
simply count if you have more users than clients (several users
share client devices), or vice versa (users connect from multiple
client devices). Then choose the license type which is best for
you.

Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/pricl
icfaq.mspx
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?VGhvbWFz?= <Thomas@discussions.microsoft.com> wrote on
13 jul 2006 in microsoft.public.win2000.termserv.apps:

> Thanks for the advise,
>
> Ok, now I had a case with different the following scenario:
> I have two servers name server01 for the first one and server02
> for the second one and both of them installed with windows
> server 2003. The server01 is DC server(window.com).The server02
> is installed and configured with CITRIX ACCESS Suite
> 4.0,terminal server and act as application server which contains
> of MS Office,Sql,etc.The server02 is also joining or become a
> domain member of server01(server02.window.com). My question is
> how many CAL's and TS CAL are required if suppose there were 20
> users will be accessing the server02 and which type of CAL's and
> TS CAL's most suitable for my company
> Thanks and looking forward to have your reply soon
>
> Cheers.
>
> Thomas
>
> "Vera Noest [MVP]" wrote:
>
>> This is by design.
>> The W2K TS Licensing Service *must* run on a Domain Controller.
>> Only exception is when the server is a standalone server in a
>> workgroup, or a member of a NT4 domain.
>>
>> If you check the EventLog on the server, you will see the
>> following Events:
>>
>> Event ID 29
>> Terminal Services Licensing can only be run on Domain
>> Controllers or Server in a Workgroup. See Terminal Server
>> Licensing help topic for more information.
>>
>> Event ID 7024
>> The Terminal Services Licensing service terminated with
>> service- specific error 29.
>>
>> Is documented here:
>> 277917 - Terminal Server Licensing Service Failure
>> http://support.microsoft.com/?kbid=277917
>>
>> You will have to uninstall the TS Licensing service from the
>> W2K server, install the TS Licensing Service on your 2003 DC.
>> If you don't have any purchased licenses, that's all you have
>> to do. If you have down-level clients, which need a purchased
>> TS CAL, you'll have to phone the Clearinghouse to get your
>> licenses re- issued for installation on the new LS.
>>
>> 291795 - HOW TO: Locate a Phone Number for the Microsoft
>> Clearinghouse
>> http://support.microsoft.com/?kbid=291795
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?VGhvbWFz?= <Thomas@discussions.microsoft.com> wrote
>> on 12 jul 2006 in microsoft.public.win2000.termserv.apps:
>>
>> > Hi guys,
>> >
>> > I got the problem with TS activation for the following
>> > scenario. Here's the problem:
>> > I have two servers ,the first one (Name Server) installed
>> > with windows server 2003 Enterprise Edition R2 and acting as
>> > DC(server.win2003.com) and the other one (name win2000)
>> > installed with windows server 2000 advance edition (SP3)
>> > (WORKGROUP) and act as terminal server,thus it had terminal
>> > service licensing ( has not been activated). I joined the
>> > second one into the first one domain so it became
>> > win2000.win2003.com. When I tried to activate the terminal
>> > service licensing on the second server, the activate server
>> > option is disabled (grey out) or not allow me to do so..
>> > can Anyone help ? advise ? it would be greatly appreciated
>> > for any help and thank you for all of you in advance
>> > Cheers,
>> >
>> > Thomas