Added Printer doesn't show up under "Printer and Fax"

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10-20-2006, 03:05 AM

Hi,

I have user with windows xp pro SP2. It does not show any printer under"
printer and Fax". if you try to add new printer by clicking on "add new
Printer"..printer wizard does not appear.

BUT..in winword or Excel..all Network and local printer appear if you select
"file/print". and printer works fine.

I have stopped printer spoolerand restarted.
I have try microsoft kb solution for same problem for windows 2000. does
not work. Please help ,...help.....

Pedro Lerma

10-20-2006, 04:20 AM

http://www.coribright.com/windows/Article_Three.htm

try with this article

good luck
pedro

"mp" <mp@discussions.microsoft.com> escribió en el mensaje
news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
> Hi,
>
> I have user with windows xp pro SP2. It does not show any printer under"
> printer and Fax". if you try to add new printer by clicking on "add new
> Printer"..printer wizard does not appear.
>
> BUT..in winword or Excel..all Network and local printer appear if you
> select
> "file/print". and printer works fine.
>
> I have stopped printer spoolerand restarted.
> I have try microsoft kb solution for same problem for windows 2000. does
> not work. Please help ,...help.....

Cari \(MS-MVP\)

10-20-2006, 07:16 PM

See:
http://www.coribright.com/windows/Article_Nine.htm
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

"mp" <mp@discussions.microsoft.com> wrote in message
news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
> Hi,
>
> I have user with windows xp pro SP2. It does not show any printer under"
> printer and Fax". if you try to add new printer by clicking on "add new
> Printer"..printer wizard does not appear.
>
> BUT..in winword or Excel..all Network and local printer appear if you
> select
> "file/print". and printer works fine.
>
> I have stopped printer spoolerand restarted.
> I have try microsoft kb solution for same problem for windows 2000. does
> not work. Please help ,...help.....

10-21-2006, 12:50 AM

I did that. Still same problem. Even I tried solution from Microsoft KB
article # Q271248. Please read my postings.

HELP HELP!!!
MP

"Cari (MS-MVP)" wrote:

> See:
> http://www.coribright.com/windows/Article_Nine.htm
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "mp" <mp@discussions.microsoft.com> wrote in message
> news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
> > Hi,
> >
> > I have user with windows xp pro SP2. It does not show any printer under"
> > printer and Fax". if you try to add new printer by clicking on "add new
> > Printer"..printer wizard does not appear.
> >
> > BUT..in winword or Excel..all Network and local printer appear if you
> > select
> > "file/print". and printer works fine.
> >
> > I have stopped printer spoolerand restarted.
> > I have try microsoft kb solution for same problem for windows 2000. does
> > not work. Please help ,...help.....
>
>
>

Cari \(MS-MVP\)

10-24-2006, 06:14 PM

OK, let's start from the beginning....

Is the print spooler actually running?

Are you an Administrator?
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

"mp" <mp@discussions.microsoft.com> wrote in message
news:27301E2A-C4FD-43BA-B032-3BD6004BB470@microsoft.com...
>I did that. Still same problem. Even I tried solution from Microsoft KB
> article # Q271248. Please read my postings.
>
> HELP HELP!!!
> MP
>
>
> "Cari (MS-MVP)" wrote:
>
>> See:
>> http://www.coribright.com/windows/Article_Nine.htm
>> --
>> Cari (MS-MVP) Windows Client - Printing & Imaging
>> www.coribright.com/Windows
>>
>>
>> "mp" <mp@discussions.microsoft.com> wrote in message
>> news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
>> > Hi,
>> >
>> > I have user with windows xp pro SP2. It does not show any printer
>> > under"
>> > printer and Fax". if you try to add new printer by clicking on "add new
>> > Printer"..printer wizard does not appear.
>> >
>> > BUT..in winword or Excel..all Network and local printer appear if you
>> > select
>> > "file/print". and printer works fine.
>> >
>> > I have stopped printer spoolerand restarted.
>> > I have try microsoft kb solution for same problem for windows 2000.
>> > does
>> > not work. Please help ,...help.....
>>
>>
>>

10-25-2006, 02:10 PM

Yes, I am admin. User acoount have local admin rights. and spooler is
running. Also user is able to print from word, excel by selection
"file/print". I can sell all local and network printer installed there. But
not under "printer and fax". Also "add printer wizard " does not work.

"Cari (MS-MVP)" wrote:

> OK, let's start from the beginning....
>
> Is the print spooler actually running?
>
> Are you an Administrator?
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "mp" <mp@discussions.microsoft.com> wrote in message
> news:27301E2A-C4FD-43BA-B032-3BD6004BB470@microsoft.com...
> >I did that. Still same problem. Even I tried solution from Microsoft KB
> > article # Q271248. Please read my postings.
> >
> > HELP HELP!!!
> > MP
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> See:
> >> http://www.coribright.com/windows/Article_Nine.htm
> >> --
> >> Cari (MS-MVP) Windows Client - Printing & Imaging
> >> www.coribright.com/Windows
> >>
> >>
> >> "mp" <mp@discussions.microsoft.com> wrote in message
> >> news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
> >> > Hi,
> >> >
> >> > I have user with windows xp pro SP2. It does not show any printer
> >> > under"
> >> > printer and Fax". if you try to add new printer by clicking on "add new
> >> > Printer"..printer wizard does not appear.
> >> >
> >> > BUT..in winword or Excel..all Network and local printer appear if you
> >> > select
> >> > "file/print". and printer works fine.
> >> >
> >> > I have stopped printer spoolerand restarted.
> >> > I have try microsoft kb solution for same problem for windows 2000.
> >> > does
> >> > not work. Please help ,...help.....
> >>
> >>
> >>
>
>
>

Alan Morris [MSFT]

10-25-2006, 06:29 PM

this sounds like the Lantastic issue from years past.

What is the time and date on \windows\system32\printui.dll?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"mp" <mp@discussions.microsoft.com> wrote in message
news:25F3503E-A0A1-4286-ACC5-449605443FAA@microsoft.com...
> Yes, I am admin. User acoount have local admin rights. and spooler is
> running. Also user is able to print from word, excel by selection
> "file/print". I can sell all local and network printer installed there.
> But
> not under "printer and fax". Also "add printer wizard " does not work.
>
> "Cari (MS-MVP)" wrote:
>
>> OK, let's start from the beginning....
>>
>> Is the print spooler actually running?
>>
>> Are you an Administrator?
>> --
>> Cari (MS-MVP) Windows Client - Printing & Imaging
>> www.coribright.com/Windows
>>
>>
>> "mp" <mp@discussions.microsoft.com> wrote in message
>> news:27301E2A-C4FD-43BA-B032-3BD6004BB470@microsoft.com...
>> >I did that. Still same problem. Even I tried solution from Microsoft KB
>> > article # Q271248. Please read my postings.
>> >
>> > HELP HELP!!!
>> > MP
>> >
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> See:
>> >> http://www.coribright.com/windows/Article_Nine.htm
>> >> --
>> >> Cari (MS-MVP) Windows Client - Printing & Imaging
>> >> www.coribright.com/Windows
>> >>
>> >>
>> >> "mp" <mp@discussions.microsoft.com> wrote in message
>> >> news:E04C7A45-BFF6-4B79-89E1-3807F9D11A19@microsoft.com...
>> >> > Hi,
>> >> >
>> >> > I have user with windows xp pro SP2. It does not show any printer
>> >> > under"
>> >> > printer and Fax". if you try to add new printer by clicking on "add
>> >> > new
>> >> > Printer"..printer wizard does not appear.
>> >> >
>> >> > BUT..in winword or Excel..all Network and local printer appear if
>> >> > you
>> >> > select
>> >> > "file/print". and printer works fine.
>> >> >
>> >> > I have stopped printer spoolerand restarted.
>> >> > I have try microsoft kb solution for same problem for windows 2000.
>> >> > does
>> >> > not work. Please help ,...help.....
>> >>
>> >>
>> >>
>>
>>
>>

Cari \(MS-MVP\)

10-26-2006, 06:03 AM

Hasn't Lantastic died a quiet and natural death yet?????
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
news:eX8CQsF%23GHA.4196@TK2MSFTNGP03.phx.gbl...
> this sounds like the Lantastic issue from years past.
>
> What is the time and date on \windows\system32\printui.dll?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
..

Paul Baker [MVP, Windows - Networking]

10-26-2006, 02:04 PM

Well Novell Netware hasn't. We still have customers that use it and tend to
have problems with caching, long file names and locking.

Paul

"Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
news:%23rlFmwL%23GHA.4524@TK2MSFTNGP04.phx.gbl...
> Hasn't Lantastic died a quiet and natural death yet?????
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> news:eX8CQsF%23GHA.4196@TK2MSFTNGP03.phx.gbl...
>> this sounds like the Lantastic issue from years past.
>>
>> What is the time and date on \windows\system32\printui.dll?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
> .
>