View Full Version : Printer will not load


jalp
10-24-2006, 02:34 PM
Computer crashed last week... everything except the printer ( HP 1510 ) is
good to go... went into driver manage..r my USB controllers have yellow
exclamation marks beside them.. I have uninstalled printer, reinstalled,
booted into safe modeand uninstalled again.... I have tried everything...
HELP I am a home schooling mom who needs her printer....Thanks in advance

Chuck
10-24-2006, 04:38 PM
This usually means that the USB drivers or the USB ports are not working
properly. I'd try uninstalling the USB drivers and then reinstalling them.
There can be problems--
A system with USB connected keyboard and mouse may need to use a ps2
connected keyboard and mouse during the process. Some systems require that a
"chipset" driver be loaded to have complete functionality of such things as
the USB ports.
The printer will not work if the USB ports don't work. The drivers for the
printer may not install correctly, and usually need to be uninstalled--the
USB problem fixed, and then reinstall the printer drivers and printer.


"jalp" <jalp@discussions.microsoft.com> wrote in message
news:1F94F478-FA94-4B90-9176-9FB9E08C7912@microsoft.com...
> Computer crashed last week... everything except the printer ( HP 1510 ) is
> good to go... went into driver manage..r my USB controllers have yellow
> exclamation marks beside them.. I have uninstalled printer, reinstalled,
> booted into safe modeand uninstalled again.... I have tried everything...
> HELP I am a home schooling mom who needs her printer....Thanks in advance

Byte
10-24-2006, 07:36 PM
Install the HP printer software BEFORE connecting it to the PC.
During the software installation you'll be prompted when to
connect it and when to turn it on.
Uninstall & Reinstall Printer (read carefully)
http://www.coribright.com/windows/Article_One.htm
--
XP - WNP
Today is the first day of the
rest of your life.
If you find this response helpful,
rate it below.


"jalp" wrote:

> Computer crashed last week... everything except the printer ( HP 1510 ) is
> good to go... went into driver manage..r my USB controllers have yellow
> exclamation marks beside them.. I have uninstalled printer, reinstalled,
> booted into safe modeand uninstalled again.... I have tried everything...
> HELP I am a home schooling mom who needs her printer....Thanks in advance

jalp
10-24-2006, 11:16 PM
I have tried everything -- i rolled back driver .. I have tried to install
the printer and I keep getting a "Code 39 ".. HP "told me to press shift,
ctrl and hit cancel to over ride.. which works to a point.. This is driving
me nuts....

"jalp" wrote:

> Computer crashed last week... everything except the printer ( HP 1510 ) is
> good to go... went into driver manage..r my USB controllers have yellow
> exclamation marks beside them.. I have uninstalled printer, reinstalled,
> booted into safe modeand uninstalled again.... I have tried everything...
> HELP I am a home schooling mom who needs her printer....Thanks in advance

Cari \(MS-MVP\)
10-26-2006, 06:01 AM
Listen to Chuck.... it's NOT your printer, it's your USB ports.

You need to UNINSTALL your USB ports and then reboot the PC and let XP
reinstall them. Only when they appear WITHOUT any yellow exclamation points
on them do you even think about starting to install the printer software,
and only when that tells you to, think about connecting the printer.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"jalp" <jalp@discussions.microsoft.com> wrote in message
news:C72615C4-06F3-4C59-991C-E6EE9C53A908@microsoft.com...
>I have tried everything -- i rolled back driver .. I have tried to install
> the printer and I keep getting a "Code 39 ".. HP "told me to press shift,
> ctrl and hit cancel to over ride.. which works to a point.. This is
> driving
> me nuts....
>
> "jalp" wrote:
>
>> Computer crashed last week... everything except the printer ( HP 1510 )
>> is
>> good to go... went into driver manage..r my USB controllers have yellow
>> exclamation marks beside them.. I have uninstalled printer, reinstalled,
>> booted into safe modeand uninstalled again.... I have tried everything...
>> HELP I am a home schooling mom who needs her printer....Thanks in advance

Chuck
10-26-2006, 09:04 PM
At least Someone agrees with me! (On occasion, anyway!) <G>

"Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
news:%23YRPIvL%23GHA.1196@TK2MSFTNGP02.phx.gbl...
> Listen to Chuck.... it's NOT your printer, it's your USB ports.
>
> You need to UNINSTALL your USB ports and then reboot the PC and let XP
> reinstall them. Only when they appear WITHOUT any yellow exclamation
points
> on them do you even think about starting to install the printer software,
> and only when that tells you to, think about connecting the printer.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "jalp" <jalp@discussions.microsoft.com> wrote in message
> news:C72615C4-06F3-4C59-991C-E6EE9C53A908@microsoft.com...
> >I have tried everything -- i rolled back driver .. I have tried to
install
> > the printer and I keep getting a "Code 39 ".. HP "told me to press
shift,
> > ctrl and hit cancel to over ride.. which works to a point.. This is
> > driving
> > me nuts....
> >
> > "jalp" wrote:
> >
> >> Computer crashed last week... everything except the printer ( HP 1510 )
> >> is
> >> good to go... went into driver manage..r my USB controllers have yellow
> >> exclamation marks beside them.. I have uninstalled printer,
reinstalled,
> >> booted into safe modeand uninstalled again.... I have tried
everything...
> >> HELP I am a home schooling mom who needs her printer....Thanks in
advance
>
>