Donna
01-11-2007, 02:15 AM
Hi! I've got an issue on my laptop. The CD ROM drive has disappeared under
"my computer", and when I use device manager to troubleshoot why, it shows
the cd rom drive with a yellow colour and an exclamation point. The
explanation give is that "windows is unable to load the driver". I recently
installed an IPOD shuffle/Itunes/quicktime on the pc and wonder if this
caused it. I did do a backup of everything before installing. I'm familiar
with restore of Windows ME where it just restores the registry. Does Windows
2000 have a function like this? Is that what the "state" restore is? This
is my work laptop that I use every day, so I've got to be very careful here!
Bob I
01-11-2007, 01:28 PM
The error code would be helpfull
Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/kb/270008/en-us
Donna wrote:
> Hi! I've got an issue on my laptop. The CD ROM drive has disappeared under
> "my computer", and when I use device manager to troubleshoot why, it shows
> the cd rom drive with a yellow colour and an exclamation point. The
> explanation give is that "windows is unable to load the driver". I recently
> installed an IPOD shuffle/Itunes/quicktime on the pc and wonder if this
> caused it. I did do a backup of everything before installing. I'm familiar
> with restore of Windows ME where it just restores the registry. Does Windows
> 2000 have a function like this? Is that what the "state" restore is? This
> is my work laptop that I use every day, so I've got to be very careful here!
>
>
Donna
01-13-2007, 02:25 AM
Yes it was error code 31 .... I'll give this a try.
thanks
"Bob I" <birelan@yahoo.com> wrote in message
news:OXpDpRYNHHA.3588@TK2MSFTNGP06.phx.gbl...
> The error code would be helpfull
>
> Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
> You Remove Adaptec Easy CD Creator from Your Computer
> http://support.microsoft.com/kb/270008/en-us
>
> Donna wrote:
> > Hi! I've got an issue on my laptop. The CD ROM drive has disappeared
under
> > "my computer", and when I use device manager to troubleshoot why, it
shows
> > the cd rom drive with a yellow colour and an exclamation point. The
> > explanation give is that "windows is unable to load the driver". I
recently
> > installed an IPOD shuffle/Itunes/quicktime on the pc and wonder if this
> > caused it. I did do a backup of everything before installing. I'm
familiar
> > with restore of Windows ME where it just restores the registry. Does
Windows
> > 2000 have a function like this? Is that what the "state" restore is?
This
> > is my work laptop that I use every day, so I've got to be very careful
here!
> >
> >
>