You might try to boot into safe mode with networking and then go to Windows Update to
try to install again. There is also a very active newsgroup -
Microsoft.public.windowsupdate that focuses on update problems. --- Steve
http://v4.windowsupdate.microsoft.com/troubleshoot/
"GaryG" wrote in message
news:365401c3aa24$2dcb0410$a601280a@phx.gbl...
> What actions can I perform if the automatic windows update
> feature fails to install this update?
> Thank you
> Gary