View Full Version : inability to logon to microsoft


alan279
My server will not log on to the microsoft website so it
will not do automatic updates. it will access the site if
I use a roundabout method like support.microsoft.com. If I
use the normal www.microsoft.com it will not work. What
can I do to fix this? I had a virus some time ago but it
was cleaned out. Perhaps it changed the registry on me,
but where?

Matt Smith
Check your 'hosts' file for an invalid (perhaps 127.0.0.1) listing for
www.microsoft.com.

alan279 wrote:
> My server will not log on to the microsoft website so it
> will not do automatic updates. it will access the site if
> I use a roundabout method like support.microsoft.com. If I
> use the normal www.microsoft.com it will not work. What
> can I do to fix this? I had a virus some time ago but it
> was cleaned out. Perhaps it changed the registry on me,
> but where?


>-----Original Message-----
>I checked the "Hosts" file and it is thousands of entries
long. is there anywhere to find a "clean" hosts file to
overwrite this one or can I simply create an empty file
and let the system recreate the proper entries?